IT Development Head at FNB South Africa

Job Description

• To develop a strategy  for the team to meet the organisations development goals and objectives and to support them in building industry leading and search engine optimised and robust and innovative software solutions that are fit for purpose whilst maintaining a customer centric environmentIdentify potential financial risk that the annual business plan might bring about and ensure measures are taken to manage that risk against the financial expenditure budget
• Create, analyse and interpret budget Variance  Reports to ensure financial planning and accruals are adjusted to accommodate changes in business operations Increase operational efficiency and suggest solutions to enhance cost effectiveness control costs for business area
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships
• Ensure that the customer is at the centre of the business philosophy, operations and ideas
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
• Develop and implement a personal development plan Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
• Share information and empower others to act Acts as a role model for continuous professional development in area of expertise
• Understand the competency and skills sets to be mastered to ensure personal and employee development and performance Identify development needs and select effective solutions to address own and employee development needs to facilitate improvement of self and team
• Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
• Create an environment conducive to cross-functional skills transfer Keep abreast of learning opportunities, changing products and trends
• Provide guidance, share knowledge and expertise and guide employees to find their own solutions
• Share constructive feedback that motivates others to grow

End Date: August 22, 2025