First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
To develop a strategy for the team to meet the organisations development goals and objectives and to support them in building industry leading and search engine optimised and robust and innovative software solutions that are fit for purpose whilst maintaining a customer centric environmentIdentify potential financial risk that the annual business plan might bring about and ensure measures are taken to manage that risk against the financial expenditure budget
Create, analyse and interpret budget Variance Reports to ensure financial planning and accruals are adjusted to accommodate changes in business operations Increase operational efficiency and suggest solutions to enhance cost effectiveness control costs for business area
Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships
Ensure that the customer is at the centre of the business philosophy, operations and ideas
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
Engage in cross-functional relationships to obtain and to provide work support
Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
Maintain up to date knowledge of local and global trends
Provide thought leadership and expertise Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
Develop and implement a personal development plan Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
Share information and empower others to act Acts as a role model for continuous professional development in area of expertise
Understand the competency and skills sets to be mastered to ensure personal and employee development and performance Identify development needs and select effective solutions to address own and employee development needs to facilitate improvement of self and team
Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
Create an environment conducive to cross-functional skills transfer Keep abreast of learning opportunities, changing products and trends
Provide guidance, share knowledge and expertise and guide employees to find their own solutions
Share constructive feedback that motivates others to grow
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