Compliance Officer: Quality - Cargo Airline Sector - Johannesburg at Ellahi Consulting

Minimum Requirements
Minimum Qualifications

• Diploma or Degree in Auditing, Risk Management, or Safety Management Systems (NQF Level 6 or equivalent)
• Driver’s License

Minimum Experience

• 3 years’ operational experience in aviation or logistics
• 2 years’ experience with Quality Management Systems (preferably ISO 9001)
• In-depth knowledge of Civil Aviation Regulations and Technical Standards
• Experience with internal audits and document control

Functional Training

• Auditor Training
• Quality Management System Training
• Safety Management System Training
• Risk Management Training

Regulated Training

• Aviation Security Level 3
• Dangerous Goods Group A

Environmental / Other Conditions

• Understanding of Health and Safety regulations
• Large warehouse environment
• Work environment noise level usually moderate and occasionally loud

Behavioural Competencies

• Confidence
• Safe and secure workplace mindset

Skills

• Report writing
• Problem-solving
• Computer skills
• Communication skills
• Analytical ability
• Knowledge of Aviation Regulations
• Auditing skills

Technical

• (No specific items were listed — I can add bullets if you provide them.)

Primary Responsibilities & Duties
Main Purpose of the Job

• To support the implementation and maintenance of the company and Interloc Freight Services’ Quality Management System, ensuring compliance with regulatory requirements and company standards. The Quality Officer assists in driving a culture of quality and continuous improvement across the organisation.

Audit Management

• Plan and conduct scheduled internal audits using approved checklists.
• Document audit findings and communicate deficiencies to relevant stakeholders.
• Track corrective actions and verify closure of non-conformances.
• Prepare audit reports for management review.
• Participate in external audits and facilitate compliance with audit requirements.

Document Management and Control

• Maintain and update quality-related documents, policies, and procedures.
• Ensure controlled access to the central document library and prevent unauthorized use.
• Review and archive obsolete documentation in line with company policy.
• Support staff in locating and applying the correct procedures for their roles.
• Protect company intellectual property and sensitive information from cyber threats.

Management Reporting

• Compile monthly quality statistics and compliance reports for management.
• Analyse data to identify trends, risks, and opportunities for improvement.
• Present findings and recommendations to the Manager: Quality and Security.
• Ensure timely and accurate reporting of quality incidents and corrective actions.
• Maintain records of all compliance activities for audit and regulatory purposes.

Stakeholder Management

• Liaise with internal teams and external service providers to ensure quality standards are met.
• Communicate changes in quality procedures and policies to all relevant staff.
• Encourage staff to report hazards, non-compliance, and suggest improvements.