The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Grade 12 and a Diploma in IT coupled with 2 years experience in ICT . A+/N+/MCSE/MCITP will be an added advantage.
A valid drivers license and own transport is compulsory. Previous Government experience in ICT will be added advantage. Experience in supporting SAP-HIS,BAS,TRANVERSAL Systems and Microsoft packages.
Technical Standards /procedures. Knowledge of Backup technologies and processes , Networking technologies, Hardware, Software installation & maintenance. ICT Services Management Processes Departmental Policies and procedures. Good planning and analytical thinking, self-discipline skills and customer service is highly recommended. Good communication and interpersonal relations is required.
Duties :
The successful candidate will be responsible for managing and constantly monitoring continuous functioning of LAN and WAN connectivity. Provide technical support and maintain desktop and other hardware for all users in the department. Perform network troubleshooting and support. Install computer hardware, software and configure network devices, internet and email accounts for all user in the department and support facilities.
Provide support to END-USER devices and transversal system i.e. BAS, SAP, PERSAL,SRM.
The appointee will be expected to perform standby and after hour duties. Set up and connect Audio/Visual equipment in the boardrooms and auditoriums. The candidate must always remain friendly and helpful towards users , even when working under pressure and adhere to Batho Pele Principles.
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