Computer Operator at Momentum Metropolitan Holdings Limited

Role Purpose    

• Perform the required day to day operational processes and procedures, ensuring all services and infrastructure meets the operational targets and complete production runs.

Requirements    

• Operational Delivery.
• Understanding emerging technologies.
• Applying procedures, tools and methods.
• Understanding existing systems and technology.
• Drivers License.
• Relevant IT degree or diploma and IT experience would be advantageous.
• Grade 12.

Duties & Responsibilities    

• Monitor the performance of operations to ensure that service quality is adhered to.
• Follow and perform the accurate escalation processes and communicate on the relevant incidents.
• Identify business risks to the company and escalate accordingly.
• Collaborate and work with the 3rd party teams to deliver required service levels.
• Investigate and take prescribed actions on all operational events, alarms and incidents.
• Maintain and produce required operational documentation.
• Operate systems and according to procedures.
• Perform regular checks and ensure that all infrastructures are maintained according to policies to function optimally.
• Monitor the day to day operations, system and services of internal infrastructure.
• Identify any fault with systems or services and escalate accordingly.
• Assist Team Leader with all documentation to be kept current & relevant.
• Monitor production activity by checking journals, batch jobs, devices.
• Operate, monitor and maintain computer systems.
• Monitor the availability of the systems at time intervals as indicated in the procedure documents.
• To identify system failures and errors and follow the agreed procedure as specified.
• To ensure system checks are done within time scales defined.
• Customer focused.
• Use Journals to diagnose and manage problems.
• Liaison with customers or management in event of failures.
• To ensure that all scheduled tasks are running on time and in accordance with the relevant procedures.
• Accuracy with following procedures and requests.

Competencies    

• Business Acumen.
• Drive for Results.
• Collaboration.
• Self-Awareness and Insight.
• Diversity and Inclusiveness.

Closing Date    

• 2026/05/14