Consultant Commercial Design and Packaging at SITA SOC (Ltd)

Purpose of the job

• Responsible for Product and Service Life-Cycle Management and Commercial Design and Packaging of SITA Products and Services. To provide support for the Service Life Cycle Management function, Product and Service Commercialisation, Product and Service pre-sales aligned to the SITA Strategy, SITA Business Model and SITA Engagement Model. Effective management of the Product and Service Life Cycle Management processes for SITA products and Services. Responsible for the packaging of all products and services, including Benchmarking of products and services, and customer value propositions across all SITA service categories. Institutionalising Product and Service Portfolio Management and Product and support of Product and Service Catalogue Management.

Key Responsibility Areas

• Implement and Maintain the Products and Services Lifecyle management Framework.
• Management and Maintenance of the Service Catalogue.
• Management and Implementation of pre-sales plan.

Qualifications and Experience

• Minimum: 3-year Diploma / Degree in a relevant discipline / NQF level 6 in Computer Science or Information Technology or related.
• Experience: 3-5 years’ experience in the ICT field with operational responsibilities in a large corporate/public sector organisation. 2-3 of these years should be in product and service Life-Cycle Management, Desktop Benchmarking, service catalogue management.

Technical Competencies Description

• Knowledge of: Product and Service Life-Cycle Management, Market Analysis, Desktop Benchmarking. Stakeholder management principles. Commercial Acumen. Collaboration. Planning and organising. Innovative Thinking. Problem Solving. Working with Tools & Technology. Business Fundamentals. Government ICT policies and compliance. Risk and governance management procedures and requirements. Innovative Thinking. Problem Solving. Working with Tools & Technology. Business Fundamentals.
• Technical competencies: Business Writing; Communicating and influencing; Information and Knowledge Management; Planning and organising; Desktop research and analysis.

Deadline:31st March,2026