Consultant, Design Thinking and Business Process Innovation at Standard Bank Group

Job Description

To enable PPB Credit SA to  achieve its Client Experience objectives by researching and enabling the scaled implementation of business support processes and continuously identify opportunities to improve and automate processes across Credit SA to contribute to the delivery of high-quality service delivery.

Qualifications

• Completed Matric
• Business Commerce Degree
• Design Studies Degree

Experience

• 1 -2 years proven, direct experience in the development and implementation of process and business support solutions. a deep understanding of design thinking, system and software best practices and methodologies.
• 1 -2 years substantial exposure to project based work structure, project lifecycle models and an understanding of lean six sigma concepts.

Additional Information

Behavioral Competencies

• Articulating Information
• Checking Details
• Examining Information
• Exploring Possibilities
• Generating Ideas

Technical Competencies

• Business Process Improvement
• Data Analysis
• Emerging Technology Monitoring
• Process Governance
• Use of Process Design Tools & Systems