Consultant, Sales & Service at Standard Bank Group

JOB DESCRIPTION

• To grow and retain the identified merchant and user relationships within the region to drive visibility, scale, and adoption of the platform. To educate regional merchants in terms of the roles they play for the platform and the available functionality of the platform. Engage merchants and users within the region to gather feedback to determine areas of improvement, from a platform usability and value-adding offerings perspective. Liaise with Marketing and Communications to craft campaigns.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Unayo

• Business & Commercial Clients
• 3-4 years
• At least 3years working experience in sales and distribution in Telco or FMCG Industry.

ADDITIONAL INFORMATION

Behavioral Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Examining Information
• Meeting Timescales
• Producing Output
• Providing Insights
• Pursuing Goals
• Team Working
• Thinking Positively

Technical Competencies:

• Continuous Process Improvement
• Cross and Up-Selling
• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Project Management (Project Mgmt)
• Root Cause Analysis
• Sales Planning and Reporting
• Stakeholder Management