Consulting - ET&P - Supply Chain and Network Operations Manager at Deloitte

About the Job

Job Description

• To support Senior Manager in delivery of services to / at client premises on delegated engagement / project. 

Service Line Capability

Understands End-to-End Supply Chain Process

• Ability to comprehend the complexities of end-to-end supply chain processes and helps clients make decisions considering interdependencies within and outside of the supply chain

Delivers Core Offering Expertise

• Ability to leverage deep expertise in one market offering/sub-offering to make recommendations that enable client’s strategic agenda

Key Performance Area

Strategic Impact

• Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
• Seeks to identify additional sales opportunities in client business
• Assists in the preparation of proposals/tenders and presentations on request

Client Impact: External / Internal

• Manages day-to-day deliverables of team on client engagements / projects
• Proactively identifies client service and  technical issues and implements resolutions to address these
• Develops productive working relationships with client teams

Operational Effectiveness

• Leads delivery of team based on the SLA and identifies and addresses any areas of concern in outputs
• Manages engagement/project risk to ensure that the firm’s risk policies as well as risk to client confidentiality is aligned at all times
• Consistently reviews and analyses standard and quality of team deliverables and implements changes as necessary
• Meets regularly with client and client teams to understand issues, anticipate needs and address these

Development/Growth of Team

• Shares expertise and knowledge with team members and counselees on an ongoing basis
• Develops good working relationships with key talent in team
• Monitors resource requirements for engagement and communicates to Senior Manager the need for increase / decrease in team headcount
• Maintains own development and knowledge in specialised area

Budgets / Profitability

• Manages engagement budget through accurate budgeting,  cost control and profitability management
• Monitors that time and expenses on engagement are accurately recorded and submitted weekly
• Manages WIP on engagement and ensures billings are timeously done and collections followed up

Business development and delivery

• Business development of supply chain engagements at all levels from strategic, tactical to operational
• Problem solving and design of supply chain related projects
• Ongoing delivery and development of the supply chain practice – proactive contribution to the Supply chain COP

Subject matter expertise in Supply Chain Management

• Hands-on operational experience in Logistics (transportation and warehousing), with continuous improvement track record
• Knowledge of Logistics & Distribution best practices and operational standards
• Hands-on experience with supply chain management digital systems as an advanced user and/or as part of an implementation team: TMS, WMS, Connected Planning platforms, simulation modelling, and supply chain data analytics solutions.
• Experience in the S&OP/IBP space is a plus

Qualifications

Minimum Qualifications

• BSC Industrial Engineering preferred; Mechanical, Process, Chemical or equivalent Engineering degrees can be considered

Desired Qualifications

• Post-graduate degree preferable (M.Sc., MBA or CIPS, APICS)

Minimum Experience

• Minimum 7 years’ working experience

Desired Experience

• Ideal candidate would have at least 5 years industry experience with continuous improvement focus and 2 years consulting experience in an engagement management role.