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  • Posted: Sep 11, 2023
    Deadline: Not specified
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    Experian unlocks the power of data to create opportunities for consumers, businesses and society.During lifes big moments from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers we empower consumers and our clients to manage data with confidence so they can maximize every opportun...
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    Consumer Care Learnership

    About the Job

    Job Description

    Handle all customer queries which includes email and web related queries and complaints for specific products. Follows up with clients regarding queries. Monitors company administration procedures for the division, like enrolments of new members, in addition to any changes in service and products. Updating of Systems and correspondence. To provide consumers with their personal credit reports. Logs, investigates and resolves consumer disputes related to consumers’ personal credit reports.

    • Customer Service
    • Logging
    • Investigations
    • Closure
    • My Credit Check

    Qualifications

    • Grade 12 / NQF level 4

    Additional Information

    What you’ll need to bring to the party:

    • Execution
    • Analysis and Judgment
    • Innovation
    • Effective Communication
    • Constructive Teamwork
    • Target Driven
    • Customer Focus
    • Attention to Detail
    • Initiative and Responsibility
    • Microsoft Office (Word, Excel and PowerPoint)

    Method of Application

    Interested and qualified? Go to Experian on jobs.smartrecruiters.com to apply

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