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  • Posted: Nov 26, 2019
    Deadline: Not specified
  • Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

    Read more about this company

    Continuous Improvement Specialist

    • Facilitates the execution of the EU CS ACES strategy through local management and support teams.
    • Leads and supports process improvement projects.
    • Coaches and trains management, CS Associates and project teams on ACES concepts and methodologies.
    • Interprets and performs quantitative analysis of key process indicators to identify opportunities for process improvement.
    • Demonstrates discretion in coordination of project scoping and selection to align with business objectives.
    • Oversees the project portfolio, assisting KPOs and individual project managers with execution and delivery of results.
    • Audits completed projects to verify sustained impact and partners with Financial Controller to validate impact.
    • Help drive site and OU communication, including project updates and other initiatives through approved site communication plan.

    Basic Qualifications

    • Minimum 3-5 years of experience using Voice of the Customer analysis to drive improvements through the application of Lean and/or Six Sigma tools and concepts.
    • Project management experience/ Strong project management skills.
    • Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels.
    • Experience communicating and presenting to groups.
    • Proficiency in Microsoft Office products.
    • Strong communication verbal and written communication skills.
    • Analytical background (7 Quality tools, Hypothesis Testing, Regression Analysis and other necessary tools).

    Preferred Qualifications

    • Experience leading and/or participating in structured process improvement activities such as Kaizen Events.
    • Experience managing a project portfolio.
    • Lean Six Sigma Green Belt or Black Belt Certification.
    • Mastery of SQL, SharePoint, Excel, Power Point, Word and Statistical package (e.g. JMP or Minitab).
    • Advanced degree (technical or MBA) preferred.

    Method of Application

    Interested and qualified? Go to Amazon on to apply
  • Send your application

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