Senior Manager - Digital Enterprise Architecture at MTN

Responsibilities

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

• The Senior Manager Digital Enterprise Architecture is responsible for the following Key Performance Areas:
• Designing scalable, secure, and customer-centric digital ecosystems that support 5G, IoT, OSS/BSS modernization, and next-gen network services. 
• Align digital architecture with business goals, enhance operational efficiency, and deliver superior customer experiences in highly competitive telecom environments.
• Actively collaborate with Network, IT and Fintech teams to design and deliver cost effective Digital Architecture solutions to enhance Digital Architecture product offering & user experience.
• Keeping abreast of the latest trends in Digital Architecture technologies and incorporating them into architectural designs.
• Delivering scalable TV, Video on Demand, Advertising, Interactive content and mobile App solutions for telecom and media clients.
• Integrating third-party content providers, Advertising Platforms, Payment Gateways, and analytics platforms into mobile and TV apps.
• Supporting agile product teams with architecture blueprints, DevOps pipelines, and cloud-native deployments.
• Define and refine data strategy across Digital Architecture Channels. 
• Define, and get approval for tools, and technologies to support Digital Architecture services 
• Drive API standardization for integrating Digital Architecture services, and alignment with TMF and CAMARA, and other relevant standard bodies.
• Introduce generative AI initiatives across the Digital Architecture space to create value.
• Ensuring the accuracy, consistency, and security of data Digital Architecture platforms.
• Developing and supporting data analytics tools for user behaviour analysis and content recommendation
• Support Platform businesses on matters relating to Digital Architecture solutions.
• Ensure proper governance is observed when introducing new solutions.
• Ensure automation, easy deployment and sound infrastructure for Digital Architecture. 
• Chair the governance forums responsible for approving Digital Architecture   services.
• Oversee Digital Architecture   Capex and Opex across Group and OpCos.
• Collaborates extensively with Group Information Security and Opcos to enable the successful delivery and continuous enhancement of the Information Security posture.
• Enables innovation and seeks to leverage the relevant technology trends – e.g. artificial intelligence (AI), Machine Learning (ML), blockchain, edge computing - that can create value consistent with the strategic goals of the Business
• Works closely with the Group Supply Chain Management towards the appropriate sourcing strategy.
• Manage and oversee Digital Architecture operations and ensure that solutions are fit-for-purpose
• and meeting required business KPI’s and targets. 
• Maintains up-to-date portfolio of the approved Digital Architecture and tools partners.
• Deliver scalable TV, VOD, Advertising. Interactive content and mobile solutions for telecom and media clients, including live TV, VOD, and interactive content.
• Integrate third-party content providers, payment gateways, and analytics platforms into mobile and TV apps.
• Support agile product teams with architecture blueprints, DevOps pipelines, and cloud-native deployments.
• Drive self-service Digital Architecture   consumption and lifecycle management 
• Managing and maintaining the Digital Architecture releases across existing platforms and future Digital Architecture   platforms 
• Work with vendors to develop Support dashboards to be consumed by OPCOs and Group functions.
• Be an authority across the Group on all matter relating to Digital Architecture. 
• Provide thought leadership and managerial guidance to the Digital Architecture   team in Group and in the OPCOs.
• Works with HR and the IT leadership team to manage the Digital Architecture   talent within the organization for current and future needs

 
Key Skills required:

• Network and application design and security.
• Proficiency in enterprise architecture frameworks (e.g., TOGAF, Zachman).
• Strong understanding of cloud platforms (Azure), microservices, and APIs.
• Ability to align IT initiatives with business strategy.
• Proficiency in TV, Advertising and streaming technologies.
• Strong analytical thinking to assess complex systems and propose scalable solutions.
• Digital rights management (DRM)
• Secure video streaming protocols
• Cloud security 
• Strong communication and stakeholder management
• Digital Experience Architecture which should include Television, Mobile App, and access channels.
• OTT/IPTV Platform Design & Integration
• Advertising platforms design and integration.
• Mobile App Ecosystem (iOS, Android, Huawei AppGallery)
• Omnichannel Strategy & Customer Journey Mapping
• API Management & Microservices Architecture
• Cloud-Native & Edge Computing Solutions
• DevOps, CI/CD & Agile Delivery
• Data-Driven Personalization & Analytics
• Digital Rights Management (DRM) & Content Delivery Networks (CDN)
• Governance, Risk & Compliance (GRC)

Role Dependencies

• Active support from the General Manager Digital Platform & Services
• Active collaboration with Group Information Security, Supply Chain Management, Human Resources and Finance teams.
• Deep understanding of the MTN business strategy 
• Understanding of the Opco technology, business and regulatory context
• Alignment of OpCo and Group strategy initiatives
• Collaboration (Formal and Informal Relationships)

Responsibility towards:   

• Key customers: MTN Opcos, Group Technology, Group Strategy and Business Development, Group Commercial, Group Digital and Information Security
• Key suppliers: Key Technology Partners, Vendors, Relevant Industry Bodies

Qualifications

• Job Requirements (Education, Experience and Competencies)

Education:

• Minimum 4-year Academic Degree with Honours (B Eng / BSc Degree Preferred)
• MBA / Masters degree advantageous 

Experience:

• Manager track record of 5 years or more, with at least 3 years in Digital Platforms and Services
• Minimum 5 years in telecommunications, television or media industry
• Grasp of Cloud technologies and architectural consideration a must
• Good communication skills at the highest level (e.g. GOC and EXCO) levels
• Work across diverse cultures and geographies
• Proven track record of business improvement 
• Core skills on interface technologies (SOAP, REST, Kafka, JSON etc) 
• Experience driving digital transformation in the telecommunications sector

Competencies:

• Business Acumen, Problem Solving, Information processing, Influencing others 
• Data interpretation, Judgement, Continuous improvement, Reporting 
• Get it done, Communication, Innovative, Agile, Accountable
• Strong strategy acumen and excellent vendor management skills
• Proficiency in ArchiMate, Azure DevOps, Kubernetes, Docker, Android/iOS SDKs, React Native, OTT Middleware, DRM, CDN (Akamai, Cloudflare), Salesforce, Google ApioGee Kafka.

Other:

• Regional and international travel

Apply Before
01/21/2026, 01:00 AM