Contract Associate, Community Operations (MENA, SSA & NWE Focus) at Wikimedia Foundation

• The Community Operations Associate will support the Regional Funding Committees -- volunteer groups that guide resource distribution across the Wikimedia movement. This role will focus on supporting the Middle East & North Africa (MENA); Sub-Saharan Africa (SSA); and Northern and Western Europe (NWE) Committees (total of 3 regions), ensuring their operations run smoothly across multiple time zones and diverse cultural contexts. The Associate will provide coordination, administrative, and engagement support.

Key Responsibilities

• Coordinate and schedule committee meetings across MENA, SSA, NWE time zones.
• Prepare agendas, take minutes, and track action items.
• Maintain committee documentation and knowledge systems.
• Manage committee communication channels and support knowledge-sharing.
• Coordinate translation and accessibility support for committee meetings and materials.
• Support recruitment, onboarding, and engagement of committee members in the region.
• Facilitate communication between committees, Program Officers, and applicants.
• Identify and implement process improvements to streamline committee work.

Required Qualifications

• Remote candidates based in the Middle East, North Africa or Sub-Shara Africa preferred 
• Bachelor’s degree + 2 years related experience, Master’s degree, or equivalent work experience. 
• Experience in operations, coordination, or program support.
• Strong organizational skills with ability to manage multiple priorities.
• Excellent written and verbal communication in English; additional MENA, SSA, NWE languages strongly preferred. French speaking is ideal. 
• Ability to collaborate across diverse cultures and time zones.
• Proficiency with online collaboration tools (Google Workspace, Zoom, project management tools, Asana).

Desired Qualifications

• Experience supporting volunteer committees, working groups, or community networks.
• Familiarity with Wikimedia projects, open-source communities, or global nonprofits.
• Experience coordinating translation/interpretation or accessibility needs.
• Comfort working independently and remotely.