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  • Posted: May 24, 2021
    Deadline: Not specified
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  • CrewBloom is your growth partner. We are a remote recruitment agency taking a radical approach to how businesses traditionally hire and scale their teams. Our service drives businesses to grow faster and achieve greater profitably by leveraging the global talent pool. Our unique recruitment services reduce payroll expenses by up to 70% annually vs. tradit...
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    Contractor Success Specialist

    Responsibilities

    • Lead point of contact for all active contractors
    • Go-to person for all matters related to the success of CrewBloom’s contractors
    • Build, maintain, and strengthen working relationships with all active contractors
    • Develop and execute strategies to drive contractor performance. Execute frequent check-ins to ensure contractor happiness
    • Drive professional growth and development through compensation enhancements, performance-based compensation opportunities, and promotions
    • Work closely with the Client Success team to ensure KPIs are exceeded
    • Act as a trusted advisor to contractors on all systems and processes
    • Embody CrewBloom’s core values
    • Execute Contractor onboarding process
    • Tasks include contractor meet and greet, Client Interviews, systems prep, and training
    • Engage in regular communication with all contractors. Schedule and execute Monthly Contractor Calls. Consult contractors on performance enhancement strategies based on daily report submissions
    • Prepare reports for the leadership team surrounding contractor wellness/performance
    • Work closely with and communicate regularly to the Recruitment team surrounding contractor strengths and areas for improvement
    • Oversee and execute Performance Improvement Plans
    • Work closely with the Human Resources team surrounding escalations, outages, and Performance Improvement Plans. Respond to contractor inquiries in a timely manner
    • Troubleshoot escalations to ensure resolutions are achieved. Send Contractor satisfaction surveys and execute process enhancements that align to feedback submitted

    Required Skills and Experience

    • 3-5 years of experience in Human Resources or Operations
    • Excellent written and verbal English communication skills
    • Demonstrate ability to engage with and effectively communicate. Demonstrate the ability to act as a fair, neutral, team-player. Experience with CRM software
    • Proven ability to juggle multiple tasks with attention to detail
    • Excellent interpersonal skills

    System Requirements

    • At least 15mbps main internet and at least 10mbps for back-up
    • A desktop or laptop that has an i5 processor and at least 4 GB RAM with a webcam.
    • Noise-canceling USB Headset.
    • Quiet, Dedicated Home Office.
    • Smartphone.
       

    Method of Application

    Interested and qualified? Go to CrewBloom on jobs.lever.co to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at CrewBloom Back To Home

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