Fresh Jobs at Ignition Group

• Responsible for independently designing, building, and deploying automation solutions that create real business value. Partners with stakeholders to understand challenges, identify automation opportunities, and deliver scalable, reliable solutions. Ensures efficiency, compliance, and quality while supporting continuous improvement and guiding junior team members.

Job Description

• Build an end-to-end AP system that ingests PDFs, extracts data using OCR/LLMs, validates against the ERP via API and triggers payment approvals with zero human touch.
• Engage with process owners to identify automation opportunities that deliver measurable business value.
• Translate business needs into automation design requirements and functional workflows.
• Ensure deployed automations align with compliance, security, and quality standards.
• Conduct ROI analysis to validate automation benefits.
• Create and maintain detailed project documentation, including performance dashboards and KPI tracking.
• Act as liaison between IT and business teams to ensure smooth deployment and adoption.
• Support continuous improvement by analyzing automation performance and recommending enhancements.
• Mentor junior engineers and share best practices.
• Automation Examples (Projects You Will Own)
• Data Sync & Duplication Reduction – Implementing bi-directional data flow between core systems (e.g., Finance, E-commerce, Mobile CRMs) to eliminate manual data recapture and update errors.
• Automated Cross-System Validation – Replacing slow, manual verification checks (e.g., compliance, inventory status) with real-time, automated API lookups.
• Intelligent Invoice Automation – Building an end-to-end Accounts Payable (AP) system that ingests PDFs, uses OCR/LLMs to extract data, validates against our ERP via API, and triggers payment approvals with minimal human touch.

Job Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 3–5 years of experience in RPA development or automation engineering.
• Strong technical understanding of APIs, CI/CD, and agile delivery. Eagerness to learn RPA tools and automation practices.
• Proven expertise in API integration (REST/SOAP) and strong practical experience with n8n or other low-code/automation frameworks.
• Ability to write custom scripts in Python, JavaScript/TypeScript, or other relevant coding languages/frameworks for complex data transformation and workflow logic.
• Strong technical understanding of CI/CD principles and agile delivery.
• Experience conducting ROI analysis, creating performance dashboards, and maintaining detailed project documentation.
• Eagerness to learn new automation tools and share best practices. 

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• To provide contract-focused legal support across all Ignition Group entities, ensuring legal integrity, operational compliance, and commercial enablement. The role sits within the central Legal function and supports the execution of Group strategy through effective contract management, legal risk mitigation, and stakeholder engagement.

Job Description

Contract Management and Commercial Support

• Draft, review, and negotiate commercial contracts across Group entities (including client, supplier, partnership, licensing, and NDAs).
• Ensure contract terms align with business strategy, regulatory requirements, and Group risk frameworks.
• Support the implementation of Group contract templates, clause libraries, and playbooks.
• Maintain the contract register and track renewal, expiry, and variation timelines.
• Assist with internal sign-off processes and coordinate execution via DocuSign or approved platforms.

Legal and Regulatory Compliance

• Interpret and apply South African commercial, privacy, and consumer law (e.g., CPA, POPIA, ECTA, BCEA).
• Assist in regulatory submissions, audits, and client compliance responses.
• Monitor legal and regulatory changes affecting business operations and recommend contract or policy updates.
• Collaborate with Risk and Compliance functions to align documentation with governance standards.

Stakeholder and Business Partnership

• Partner with internal stakeholders (Commercial, Procurement, Operations, Finance, Technology) to facilitate contract delivery and mitigate risks early.
• Provide clear, business-oriented legal advice and guidance under the supervision of the General Counsel.
• Liaise with external counsel on specialised or escalated matters.
• Contribute to training sessions and awareness initiatives on contract and compliance standards.

Operational Excellence and Reporting

• Support implementation of legal systems, document management tools, and process automation initiatives.
• Maintain structured legal files and accurate version control of contracts.
• Contribute to monthly reporting to ExCo on contract pipeline, risk trends, and legal operations metrics.
• Undertake research and benchmarking to support continuous improvement of the Legal function.

Job Requirements

• Bachelor of Laws (LLB) – mandatory.
• Admission as an Attorney of the High Court of South Africa – mandatory.
• 3–5 years post-admission experience.
• Prior in-house corporate experience advantageous.
• Strong background in commercial contracting, with exposure to technology, telecoms, financial services, or customer engagement sectors preferred.

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• As a Gumtree Community Success Agent, you will work closely with our users to ensure they have the best experience possible. Assisting users on live chat and email with a wide range of requests and queries. In addition to the Support duties, you will also be required to assist with ad moderation duties, helping Gumtree users stay safe while they buy and sell on our platform.

Job Description

• Respond to a high volume of inquiries received via email and live chat. 
• Perform Ad moderation duties. 
• Assist with paid client vetting, onboarding and other Ad hoc requests. 
• Help troubleshoot all types of technical issues encountered by users. 
• Ensure compliance and the voice of the Business is reflected through communication. 
• Handling community risk escalations (predators, suicide, threats, etc.). 
• Participate in team meetings. 
• Provide feedback to Supervisors and the business team. 
• Review the QA’s and feedback provided by Supervisors and Team leads. 

Job Requirements

• In-office work - Cape Town. 
• Own transport to Gumtree offices. 
• Willing to work weekends on a rotational schedule. 
• Willing to work shifts between 6 am and 8 pm. 
• Reliable internet connection at home with backup power to perform duties. 
• Zendesk or Ad moderation experience is beneficial. 

What do we offer: 

• Competitive salary. 
• An equal opportunity environment that accommodates and encourages broad perspectives and ambitious points of view. 
• Significant work with diverse, highly skilled and hardworking teams giving you the opportunity to make a difference in our customers’ lives. 
• A focus on maintaining a healthy work-life balance and an open-minded company culture that hosts social team activities. 

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Job Description

• The HR Business Partner acts as a strategic partner to business stakeholders, providing HR guidance and solutions to drive business objectives. Owns HR operations delivery, ensuring people practices support employee engagement, performance and retention. This position is accountable for the development of HR policies and procedures. 

Key roles and responsibilities

HR Strategic Alignment

• Participate in the provision of HR policy and procedure guidance and coaching.
• Execute HR projects across the company within specific timeframes.
• Act as a consultative business partner to the assigned stakeholder group by advising them of trends in HR practices, the labour market and general developments that could impact on the human resources in the business unit of responsibility.
• Support the provision of strategic advice and ongoing support on employee relations issues, dispute resolution and industrial advocacy including managing escalated or complex cases.
• Drive effective employee relations, retention, and rewards programs as advised by Manager.
• Implement strategies relating to the recruitment, development, engagement and provide general HR support of employees in responsibility and/or stakeholder group.
• Deal with employee relations issues within the assigned business unit.

Stakeholder Engagement

• Contribute to the provision of HR related advise across the generalist range of the role.
• Implement the company’s people plans by working closely with internal stakeholders to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
• Analyse complex trends and metrics in partnership with the relevant stakeholders to develop solutions, programs and policies.
• Working across multiple teams to ensure HR practices support their specific objectives.

Continuous Improvement and Risk Management

• Identify opportunities to streamline HR processes and improve efficiency.
• Identify and address potential HR risks to protect the organization from legal and reputational harm.
• Ensure compliance with all relevant HR legislation.

CCMA:

• Track, prepare and attend CCMA cases for Comit Technology in CPT.
• Escalate complex matters to the ER officer or specialist for support.  
• Ensure witnesses are identified and prepared, and that bundles are compiled timeously.
• Monitor potential ER risks and address them proactively to reduce the number of CCMA referrals.
• Provide advice to managers on corrective action steps to strengthen cases before escalation.

Compliance & Governance:

• Coordinate and prepare for DTI (Department of Trade and Industry) audits, ensuring all required documentation (e.g., contracts, registers etc) are collated and shared.
• Act as the point of contact during audits, providing inspectors with access to requested files, employees and information.
• Support ongoing compliance by maintaining proper record-keeping.

Job Requirements

Knowledge, skills, and attributes:

• Excellent ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Excellent knowledge of multiple human resource disciplines, including compensation practices, organisational diagnosis, employee and union relations, diversity, performance management, and relevant employment laws
• Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations
• Maintains a clear and detailed knowledge of the industry trends, best practices, and labour legislation
• Excellent ability to develop HR policies and procedures that meet company needs

Education and training:

• Bachelor’s degree in HR Management or similar qualification

Experience:

• At least 2 years’ experience in a similar role.
• Experience in employee relations and CCMA case management.
• Experience in a fast-paced environment (e.g., BPO, contact centre, or similar industry) preferred.

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• Responsible for designing intuitive, accessible, and visually engaging digital experiences with a strong user focus. This role includes conducting user research, turning insights into wireframes and prototypes, and collaborating with cross-functional teams to deliver solutions that align user needs with business goals while shaping product direction through evidence-based design decisions.

Job Description
User Research & Analysis

• Plan and conduct user research using methods such as interviews, surveys, contextual inquiries, and usability testing.
• Analyse qualitative and quantitative data to uncover user needs, pain points, and behavioural patterns.
• Develop user personas, scenarios, and journey maps to inform design decisions.
• Stay informed about industry trends, competitor products, and emerging technologies.
• Conduct research within regulated environments (e.g., financial, telco), ensuring user experience aligns with compliance and security standards.
• Map omni-channel experiences across products, platforms, and partner ecosystems.

Experience Design & Prototyping

• Translate research insights and business requirements into wireframes, mock-ups and interactive prototypes that drive measurable outcomes.
• Design intuitive user flows and navigation structures that support task completion and engagement.
• Create and maintain design documentation including interaction specifications and annotated wireframes.
• Iterate designs based on stakeholder feedback, usability testing, and performance metrics.
• Design seamless cross-product journeys that integrate payments, identity, and connectivity services.
• Collaborate with product and engineering to simplify complex financial or telco processes into intuitive digital experiences.

Visual Design & Systems

• Apply visual design principles to ensure clarity, consistency, and aesthetic appeal across interfaces.
• Contribute to and maintain design systems, style guides, and component libraries.
• Ensure designs are responsive and optimized for various devices and screen sizes.
• Collaborate with engineering to ensure design fidelity in implementation.
• Ensure visual and interaction design align with relevant brand, compliance, and accessibility guidelines.

Collaboration & Delivery

• Ensure compliance with accessibility standards (e.g., WCAG) and inclusive design practices.
• Conduct heuristic evaluations and usability audits to identify areas for improvement.
• Advocate for user-centred design principles throughout the product lifecycle.
• Monitor user journey performance through analytics and feedback loops, identifying opportunities for optimisation.
• Collaborate with Data and Product teams to run experiments and measure the impact of UX changes
• Partner with compliance, risk, and data teams to balance usability with regulatory and security requirements.
• Support product managers with UX input into discovery, prioritization, and go-to-market planning.

Documentation & Governance

• Maintain organised records of research findings, design iterations and decision logs.
• Contribute to UX governance by documenting best practices and design guidelines.
• Participate in design reviews and contribute to continuous improvement of UX processes.

Job Requirements

• Proficiency in design and prototyping tools (e.g. Figma, Sketch, Adobe XD)
• Strong understanding of user-cantered design principles and methodologies
• Experience working in agile or cross-functional product teams.
• Portfolio demonstrating UX design and problem-solving approach.
• Bachelor’s degree in human-Computer Interaction, Design, Psychology or related field - or equivalent practical experience with a strong portfolio demonstrating user-centred design expertise.
• 5–8+ years of proven experience in UX design, product design, or interaction design, with a strong track record of delivering successful digital products end-to-end.