Money Market Account Roaming Agent at Shoprite Group of Companies

Purpose of the Job

• As a Money Market Account (MMA) agent, the primary responsibility will be to drive sales through strategic promotion of our product. This role requires a results-oriented individual with a proven track record in sales within the competitive retail banking industry.
• Strong communication skills, the ability to work independently, and a willingness to travel on short notice are essential requirements for success in this position. Adaptability, proficiency in technology, and a proactive mindset are key attributes that will enable you to excel in this role.

Job Objectives

• Actively promote and sell our Money Market Account by effectively communicating its benefits and features to potential customers.
• Consistently meet and exceed sales targets by proactively seeking new opportunities and converting leads into Money Market Account holders.
• Utilise remote work to connect with clients and prospects through various communication channels, with the objective of maximising sales opportunities.
• Attend client meetings, conferences, or other events in support of sales initiatives.
• Demonstrate the ability to excel under pressure, maintaining composure and focus to achieve sales targets even in challenging situations.
• Possess strong technological skills to effectively utilize tools and platforms for sales activities and CRM management.
• Follow all sales processes and ensure best in class sales experience for our customers.
• Ensure accuracy of product and service-related information.
• Monitor sales targets and promote sales according to customer needs to meet and exceed targets without any comebacks (due to misinformation or incorrect product details).
• Deliver a superior customer experience as measured through customer feedback.
• Take ownership of each customer served and ensure all questions are addressed in a professional manner.
• Provide ongoing feedback and new ideas to the MMA team to continuously adapt and improve our customer experience.
• Ensure product knowledge is relevant and continuously updated.

Qualifications

• Grade 12 / Matric

Experience

• +2 years of sales experience in the retail/banking or Insurace sector.

Knowledge and Skills

• Strong communication and interpersonal skills.
• Proven track record of meeting and exceeding sales targets.
• Ability to work independently and remotely.
• Monday.com CRM platform.
• Technologically proficient with the ability to adapt to new tools and platforms.
• Flexibility to travel at short notice and work weekends if required.
• Owns a personal smartphone for work-related communication and tasks.

Closing Date

• 2025/12/24