Controller: Credit | Europcar | Bruma at Motus Holdings Limited

Position Overview

• The purpose of the position is minimizing risk to the business by monitoring active accounts and managing the credit terms and limits of these accounts through collecting payments timeously. This is done through meeting customer requirements for payment and professionally communicating indebtedness to customers, thereby delivering excellent customer service and reducing/preventing bad debt losses.

Specific Role Responsibilities

• Telephonic and electronic collections of all amounts due. KPI would be to log a minimum of 32 customer contacts daily.
• Conduct regular customer visits to build and maintain good customer relationships, and proactive prevention of issues developing.
• Ensure that at least 100% average of the monthly targeted collections is achieved.
• Investigating and logging all queries on outstanding accounts, following up and providing feedback to the customer once queries have been resolved.
• Analysis of overdue amounts on accounts to highlight areas of improvement or problems to be attended to.
• Regular reporting and feedback regarding problem accounts. Escalation of problem accounts to the Credit Manager within prescribed time frames.
• Processing and allocation of all payments received as per the daily bank statement and deposit slips strictly in accordance with the remittance advice from the customer.
• Preparation of journals with supporting documentation. Filing, record keeping and various other admin duties.
• Effectively minimize bad debt and increase collectionsQualifications and ExperienceMinimum Experience
• 3 years in a senior credit control environment

Minimum Qualification

• NQF Level 4 (Matric or equivalent)

Preferred Qualification

• Credit Management II, BCom in Finance, or similar tertiary qualification in Finance. – advantageous

Minimum Requirements

• Valid unendorsed driver’s license
• Multilingualism would be an advantage
• MS Excel – intermediate skillsSkills and Personal AttributesCompetencies:
• Communication skills in English (read, write & speak)
• Planning and organizing skills
• Punctual
• Attention to detail
• Able to work under pressure.
• Interpersonal skills
• Client relationship building
• Listening skills
• Assertiveness
• Initiative
• Persuasiveness
• Results driven and orientated
• Business acumen
• Financial acumen
• Excel skills

Personal Attributes:

• Self-motivated, trustworthy and highly responsible.
• Friendly, approachable
• Reliable
• Drive / Self Development