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  • Posted: Jul 18, 2022
    Deadline: Not specified
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    Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

     

    Controller: Merchant Services Operations

    Purpose Statement

    • To perform validations and audits and conduct quality and risk checks on applications and profile maintenance requests, processed by Merchant Administration Agents for quality assurance and risk management purposes and to identify training requirements of Agents. 

    Experience

    Minimum:

    • 1 year experience in the Capitec Bank Merchant Admin department with a KPA score of 4

    Ideal:

    • Auditing and quality assurance experience
    • Vetting of work, documentation and processes

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Business Administration or Risk and Compliance

    Knowledge

    Minimum:

    • Expert knowledge of FICA requirements, Merchant Vetting Policy, Merchant Pricing Policy and CDD & EDD Standards

    Ideal:

    • Expert knowledge of all related policies and procedures 
    • Expert knowledge of systems used by the team
    • Card Associations and Merchant Acquiring requirements and rules

    Skills

    • Communications Skills
    • Attention to Detail
    • Interpersonal & Relationship management Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Planning, organising and coordination skills

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

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