Fresh Jobs at Capitec Bank

Purpose Statement

Are you passionate about influencing consumer behaviour and building relationships between consumers and brands? Become a part of one of the top marketing teams in the country and contribute to building one of the strongest and fastest-growing financial brands in the world.

This position leads a small team of specialists in the Client Engagement department in Capitec, to analyse, understand and influence over 18 million Capitec clients through effective omnichannel communication. It reports to the Client Engagement manager and contributes to the overall Client Engagement and Marketing Strategy.

Growth opportunities include exposure and direct engagement with the rest of the marketing, data and digital functions and key operations teams in the company as well as relevant training and development in the role. Lateral moves and internal promotions within the department and company are encouraged which can create exciting prospects.

WHAT WILL MAKE YOU SUCCESSFUL?

• A positive can-do attitude, energy and an affinity for working in high-performance teams
• Experienced or educated in consumer behaviour/behavioural psychology
• Relevant experience in digital marketing, CRM and direct marketing
• Understanding of data, reporting and analytics
• Potential and passion for leading people

Experience

MINIMUM:

• 5 years’ proven experience in a similar environment
• Previous Leadership experience
• Drafting business cases, marketing plans
• Operating in a campaign coordination role
• Digital marketing, CRM, customer loyalty and communications
• Interpret data and reports for analysis
• Performance marketing and direct marketing
• Creating and developing content and content strategies
• Previous project management experience
• Agency / stakeholder management experience

IDEAL:

• 5+ years’ proven experience in marketing, client engagement, project delivery & implementation.
• Digital Campaign management agency experience
• Specific experience in Agency Management would be advantageous
• Experience in managing / leading a team of specialists within an Agile environment.

Qualifications (Minimum)

• Bachelor's Degree in Marketing or Business Management

Qualifications (Ideal or Preferred)

• Honours Degree in Marketing or Business Management

Knowledge

MINIMUM:

• Strategic marketing management
• Psychology and Behavioural Economics
• Data analytics application in a Client Engagement environment
• Client Relationship Management - Campaign management / Client value management
• Internal and external communications
• Performance marketing
• Leadership principles

IDEAL:

• Digital Marketing: digital campaign management in agency environment i.e. Programmatic marketing
• Data analysis, client profiling and segmentation
• Brand Management
• Data analysis, client profiling and segmentation
• Project management (Agile) principles
• ROI analysis
• Client Engagement reporting
• Voice of client
• Business case development

Skills

• Analytical Skills
• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Leadership Skills

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Purpose Statement

• To perform validations and audits and conduct quality and risk checks on applications and profile maintenance requests, processed by Merchant Administration Agents for quality assurance and risk management purposes and to identify training requirements of Agents. 

Experience

Minimum:

• 1 year experience in the Capitec Bank Merchant Admin department with a KPA score of 4

Ideal:

• Auditing and quality assurance experience
• Vetting of work, documentation and processes

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Administration or Risk and Compliance

Knowledge

Minimum:

• Expert knowledge of FICA requirements, Merchant Vetting Policy, Merchant Pricing Policy and CDD & EDD Standards

Ideal:

• Expert knowledge of all related policies and procedures 
• Expert knowledge of systems used by the team
• Card Associations and Merchant Acquiring requirements and rules

Skills

• Communications Skills
• Attention to Detail
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Planning, organising and coordination skills

go to method of application »

Purpose Statement

• To provide administration support for the Business Direct sales team : by providing a central office-bound contact point for customer service queries/ requests, assistance in the preparation of credit applications and loan documentation, opening of accounts, adding value to clients through the identification of cross-selling opportunities.

Experience

Minimum:

• Previous general banking experience of at least 5 years, of which 1 year should have been spent in the Business Banking environment. This experience should have provided a general understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market.
• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• A relevant tertiary qualification
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post graduate degree

Knowledge

Minimum:

• Good knowledge and understanding of the features, benefits and value propositions of the respective company product/service offerings.
• Good knowledge of general banking practices and procedures.
• A thorough working knowledge of multi-level products available and pricing structures would be advantageous.
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Knowledge of Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements.
• Knowledge of multiple legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
• Good understanding of current taxation laws as they apply to the portfolio of customers would be advantageous.
• A good working knowledge of the Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
• Extract and apply information to CRM (Customer relationship management) strategy
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions.

Skills

• Problem solving skills
• Planning, organising and coordination skills
• Decision making skills
• Numerical Reasoning skills
• Analytical Skills

Competencies

• Delivering Results and Meeting Customer Expectations
• Working with People
• Analysing
• Persuading and Influencing
• Presenting and Communicating Information
• Planning and Organising
• Relating and Networking
• Writing and Reporting

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

To ensure that Capitec Bank has a consistent and well-designed application, data and platform integration architecture with specific focus on:

• Inter-Application Interoperability.
• Application-to-Platform Integration.
• Platform-to-Infrastructure Integration.
• Data Integration.
• Availability and Reliability.
• Capacity.
• Application and Data Safety.
• Efficiency of delivery.
• Data Streaming and Data Architecture
• Production Readiness and Operational Fit.
• SDLC conformance of the above elements.
• To ensure resolution of Last-Resort Problem Escalation for root cause analysis of difficult integration and operational problems.
• To assist with more complex and larger scale application, data and integration architecture and design.
• To plan and execute testing, debugging and tuning of integration implementations.

Experience

Min:

• 7-10 Years general programming
• 5 Years application and component design
• 5 Years general IT architecture
• At least 3 projects where Lead role was performed
• At least 3 projects where team was larger than 10 people
• 5 Years Kafka experience
• 5 Years AWS experience

Ideal:

• 5 Years C++/C programming
• 2 Years Network Design
• 5 Years Network Protocol level analysis
• 2 Years Trainer

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant degree in Information Technology - Computer Science

Knowledge

Min:
Basic knowledge of:

• Network design

A working knowledge of:

• Data Schema and Code Design with emphasis on integration
• Key network performance design considerations
• Windows System Internals
• Linux System Internals
• Cloud computing

Expert at creating:

• Application architecture
• Application design
• Application integration
• Data integration

Expert knowledge of:

• Developing with mainstream Capitec development and scripting languages
• C#
• Java
• T-SQL
• Javascript
• Developing with C/C++
• Web service stadards
• Object-oriented design and development
• Solution profiling and tracing, including the use of telemetry data
• Enterprise Application Integration Patterns usage and implementation
• Cloud integration patterns
• Data integration patterns and techniques
• Application instrumentation techniques in order to enhance operational control and reporting

Ideal:
Expert knowledge of:

• Other mainstream Capitec systems’ Technical Architecture
• Cloud computing with the emphasis on integration
• Dump analysis
• The 7 layer OSI model
• Network trace analysis for all 7 of the OSI model
• Methods of securing APIs including but not limited to: Authentication and Authorization mechanisms, Transport and Message security
• GOF design patterns usage and implementation
• A working knowledge of:
• Budgeting and procurement

Skills

• Communications Skills

Competencies

• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations
• Working with People

Conditions of Employment

• Clear criminal and credit record

go to method of application »

Purpose Statement

• Review daily settlement account reconciliations, ensuring that all uploads of journals are done timeously and correctly, ensuring provisioning is done on a monthly basis as well as the daily settlement of 3rd parties.
• Ensure that exceptions identified on reconciliations are being managed and resolved within the set timelines. 
• The team leader will also be responsible for monthly analytics, liaising with IT department regarding system issues and month end tasks. This position will also assist the Accountant: Systems & Reconciliations with any ad hoc tasks and projects.

Experience

Minimum:

• 2-3 years reconciliation experience
• 2-3  years leadership experience 

Ideal:

• 2 years systems (SQL) experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Accounting - Financial Accounting

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Accounting - Financial Accounting or Finance

Knowledge

Knowledge and understanding of:

• Management of accounts
• Computerised accounting systems and principles (Great Plains)
• Financial Analysis and interpretation 

Skills

• Communications Skills
• Attention to Detail
• Problem solving skills
• Leadership Skills
• Decision making skills
• Management skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• SQL Skills

Competencies

• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations
• Working with People

Conditions of Employment

• Clear criminal and credit record

Closing Date: 22nd, July 2022

go to method of application »

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

• Basic calculations 
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Attention to Detail

Competencies

• Adhering to Principles and Values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

go to method of application »

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

• Basic calculations 
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Attention to Detail

Competencies

• Adhering to Principles and Values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

go to method of application »

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

• Basic calculations 
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Attention to Detail

Competencies

• Adhering to Principles and Values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

go to method of application »

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

• Basic calculations 
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Attention to Detail

Competencies

• Adhering to Principles and Values
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

go to method of application »

Purpose Statement

• To execute key accounting functions and provide an accurate financial status of all systems across Capitec.
• To perform daily settlement account reconciliations, ensuring that all uploads of journals are done timeously and correctly, ensuring provisioning is done on a monthly basis as well as the daily settlement of 3rd parties. 
• The System Accountant will also be responsible to analyse, investigate and resolve exceptions raised from the reconciliation process on a daily basis. 
• They will perform Month end tasks and is responsible to report any system errors timeously.

Experience

Minimum:

• 2 – 3 years reconciliation experience 

Ideal:

• Experience in a Financial Services environment.
• Experience in the banking & insurance environment 

Qualifications (Minimum)

• A relevant qualification in Accounting - Financial Accounting or Finance

Qualifications (Ideal or Preferred)

• Honours Degree in Accounting - Financial Accounting or Finance

Knowledge

Minimum:

• Management of accounts
• Computerised accounting systems and principles (SAP)
• Financial Analysis and interpretation.

Ideal:

• Basic knowledge of SQL would be an advantage.

Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Problem solving skills
• Analytical Skills
• Attention to Detail
• Communications Skills
• Numerical Reasoning skills

Competencies

• Delivering Results and Meeting Customer Expectations
• Working with People
• Adhering to Principles and Values
• Applying Expertise and Technology
• Analysing
• Presenting and Communicating Information
• Planning and Organising
• Coping with Pressures and Setbacks

Conditions of Employment

• Clear criminal and credit record

Closing Date: 22nd, July 2022

go to method of application »

Purpose Statement

To ensure that the business is prepared and skilled to mitigate any cyber security threat through

• Assessing and testing the applications and processes of the Bank.
• Identifying potential areas of weaknesses from a security perspective.
• Playing a key role in developing world class cyber security capabilities within the Bank by means of knowledge transfer, education, training and research.

Experience

MINIMUM:

• 3 – 5 years’ experience in cyber security testing
• Risk identification and communication relating to cyber security

IDEAL:

• 5+ years in cyber security testing
• 2 – 3 years financial services / banking experience 
• Experience with the Agile and DevOps models

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• Certification in Information Technology

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology or Information Technology - IT Engineering

Knowledge

MINIMUM:

• Manual and automated security testing of infrastructure, networks, and web applications\services
• Technical vulnerability assessments (CVE and CVS database knowledge)
• Best practice technical reviews; using company and industry standards
• Common network protocols, system architecture, and operating systems
• Logical access reviews and audit
• Knowledge of TTP's/MITRE Attack Framework, threat-attack landscape
• Strong communication and reporting skills, articulate risk to business
• Solution and white-boarding of systems to be assessed
• Ability to read\understand at least 1 scripting language (e.g. Python, Bash, PowerShell, C\PHP\Java code)
• Experience in testing web services, web\mobile applications, and cloud applications
• Proficiency with pen-testing tools (Security distro’s and intercepting proxy tools)
• Understanding and familiarity of vulnerabilities included in methodologies such as OWASP Top 10 (Web, Mobile, API) and OSSINT 
• Understanding of system architectures and platforms (e.g. Windows, Unix, Linux and RedHat)
• Understanding of tiered web application\service\cloud architectures and related databases (MySQL, MSSQL and Oracle)
• Understanding of networking protocols and architectures, WAF’s, web and reverse-proxies, DLP, e-mail proxy, DAM, firewalls and perimeter security technologiesEnd User Infrastructure Service technologies (e.g. Print Management Solutions)

IDEAL:

• Cyber Security Threat modelling and Attack-Path mapping
• Conducting and participating in Red-Team\Purple teaming exercises
• Familiarity with industry regulatory requirements, specific to information security
• Proficiency in scripting with at least 1 scripting language (e.g. Python, Bash, PowerShell)
• Reverse engineering of malware\exploits

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Attention to Detail
• Analytical Skills
• Problem solving skills

Competencies

• Adhering to Principles and Values
• Presenting and Communicating Information
• Writing and Reporting
• Applying Expertise and Technology
• Analysing
• Learning and Researching
• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record