Coordinator: Projects (X2) at The South African Revenue Service (SARS)

Job Purpose

• This role supports Senior Project Managers and Portfolio Managers by executing tasks in line with project plans. Key duties include organizing and maintaining project documents, managing administrative communications, and applying PFMA procedures to project budgets and spending—all intended to ensure customer expectations are met. Additionally, the role requires adherence to Treasury Regulations as well as compliance with relevant Built Environment statutes to ensure all financial and legal obligations within projects are properly managed.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma or Advanced Certificate (NQF 6) in Management, Administration, or Project Management, along with 2 to 3 years of experience working in a project management environment, of which 1 to 2 years is at the knowledge worker level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 5 years’ experience in administration/coordination in a Project Management environment, of which 1 to 2 years is at the knowledge worker level.

Job Outputs:

Process

• Ensure correspondence and information received from external and internal sources is verified and receive the necessary attention.
• Monitor and report on progress, relevant issues and risks impacting deliverables and take corrective action where necessary.
• Coordinate implementation of plans and initiatives in area of accountability.
• Prepare records of project activities and ensure the timely processing and delivery of required materials.
• Apply the PMO methodologies for projects ensuring that inputs and deliverables are timeous and up to specified standards.
• Develop a short-term delivery plan, and plan unit's activities to ensure that agreed standards and objectives are met.
• Build and maintain relationships with clients and internal and external stakeholders that promote integrated service delivery.
• Coordinate and assist with the implementation of the project, ensuring delivery of all documentation within the scope of the project.
• Assist with detailed project plans, schedules, and budgets.
• Ensure that all project information is correctly saved on the electronic project management repository according to Project Management Methodology.
• Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Ensure that all administrative tasks are performed in strict adherence to the EPMO methodology and relevant policies, maintaining compliance throughout all phases of the project.
• Regularly review processes to confirm alignment with established standards and promptly address any deviations to uphold the integrity of project administration.
• Assist the Project managers with the facilitation of the Finance and Procurement processes via organisational systems
• Deliver ad hoc support as determined necessary by line management

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Participate in relevant customer / stakeholder forums.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Honesty and Integrity
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Stakeholder Engagement and Management
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Reporting
• Business Knowledge
• Efficiency improvement
• Written Communication
• Verbal Communication
• Project Administration Skills
• Project Financial Control and Reporting
• Conflict Resolution
• Good coordination