Courier Admin Clerk (Permanent Position) at Lancet Laboratories

JOB SUMMARY

• Responsible for receiving, logging, scanning and send away of specimens during the shift to meet the required service level standards. Also responsible for collection and delivery of samples as well as delivery of results in hospital.

MINIMUM CRITERIA REQUIRED

• Grade 12 or relevant NQF level 4 qualification

EXPERIENCE

• 2-3 Yrs Relevant Working Experience

RELEVANT JOB KNOWLEDGE

• Computer literate
• Laboratory information systems
• Organisational policy and procedures

KEY PERFORMANCE AREAS

• Receive specimens from doctors, depots and hospitals through the couriers and register barcodes on them for easy identification of the type and content of the specimen according to set standard operating procedures.
• Verify on Meditech system whether the correct specimen is received and confirm the content of the sample. This will also entail ensuring that the specimens received are for the correct patients.
• Receives samples and confirms that information on samples correspond with data that has been loaded by the “logging” section according to set standard operating procedures.
• Take the specimens to the relevant Labs and scan the lab number onto the specimen for verification of submissions to the labs.
• Responsible for basic housekeeping including suitable cleaning and preparation of equipment components such as the centrifuge and benches according to set standard operating procedures.
• Administers sorting of batches and one-by-one specimens samples and ensure there is no duplication of number according to set standard operating procedures. This includes the monitoring of patients information.
• Responsible for checking the temperature sheet/ chart to ensure that the specimens are placed in the right temperature.
• Scan samples and batches from outside depots according to set standard operating procedures.
• Maintain daily safe keeping and fault reporting on Lancet’s assets (such as vehicles, petrol cards, uniform, etc) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
• Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct
• destinations timeously and in good condition to increase customer service levels.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
• Performs general administration duties as and when required.
• Delivers stock to Doctors to ensure availability of required material at all times.
• Responsible for adherence to Lancet uniform protocols as set standard operating procedures.

COMPETENCIES

• Ability to work in a pressured environment
• Ability to work as part of a team
• Adherence to company dress code
• Administrative skills
• Attention to detail
• Communication
• Confidentiality / Sensitivity
• Customer Orientation
• Empathy
• Flexibility
• Interpersonal skills
• Patience
• Telephone etiquette
• Business numeracy

SPECIAL REQUIREMENTS

• Responsible for receiving, logging, scanning and send away of specimens during the shift to meet the required service level standards. Also responsible for collection and delivery of samples as well as delivery of results in hospital.

Deadline:5th October,2026