Credit Control Manager - Langebaan at West Coast Personnel

• A well-established UK company based in Langebaan is seeking an experienced Credit Control Manager to oversee its credit control function, manage the debtor’s book, reduce financial risk, and ensure the timely collection of outstanding accounts. 

Key Responsibilities

• Manage and supervise the credit control team.
• Oversee the full debtors and credit control function.
• Monitor customer accounts and ensure outstanding amounts are collected within agreed payment terms.
• Review and approve credit applications, credit limits, and payment terms.
• Conduct credit and risk assessments on new and existing customers.
• Monitor overdue accounts and implement effective collection strategies.
• Manage customer account reconciliations and resolve billing or payment queries.
• Prepare weekly and monthly debtor ageing, collection, cash-flow, and risk reports.
• Escalate high-risk and long-outstanding accounts for legal collection where necessary.
• Liaise with customers, sales teams, finance departments, attorneys, and external collection agencies.
• Ensure compliance with company credit policies, financial controls, and relevant legislation.
• Develop and improve credit control procedures and internal controls.
• Set collection targets and monitor the performance of the credit control team.
• Assist with month-end and year-end financial reporting requirements

Minimum Requirements

• Relevant tertiary qualification in Accounting, Finance, Credit Management, or Financial Management.
• Minimum of 5 years’ credit control or debtors experience, including supervisory or management experience.
• Strong knowledge of debtor reconciliations, collections, credit risk, and account management.
• Experience managing a substantial debtor’s book.
• Sound knowledge of the National Credit Act and relevant debt collection processes.
• Advanced Microsoft Excel skills.
• Experience using an ERP or accounting systems
• Strong leadership, analytical, negotiation, and problem-solving skills.
• Excellent written and verbal communication skills.
• High level of accuracy, integrity, and attention to detail.

Competencies

• Firm but professional collection approach.
• Strong financial and commercial judgement.
• Ability to manage deadlines and work under pressure.
• Effective team leadership and performance management.
• Strong customer relationship and conflict-resolution skills.
• Ability to identify credit risks and take decisive action.