Credit Controller at Astral Foods Ltd

THE IDEAL CANDIDATE WILL BE RESPONSIBLE FOR:

• Printing of Age Analysis – Daily, ensuring customer does not exceed the credit limit
• Requesting remittances and reconciliation of accounts
• Collection of payments on the due date as per trading terms
• Requesting claims from customers
• Investigation of claims deducted off customers payment
• Preparation of credit and debit notes with the relevant back up documentation
• Follow up on correspondence with relevant customers with regards to overdue and unpaid invoices and rejected claims
• Contacting customers for payment when credit limit is reached
• Releasing blocked orders as per credit policy
• Collection of payment for all payment terms as per the credit policy
• Printing and forwarding of customer statements
• Opening of new accounts with all the requirements as per credit policy
• Annual customer account review
• Filling
• Back up for other credit controllers in the department
• Weekly cash flow projection
• Relieving at switchboard when required

Daily tasks

• Analyzing the bank statements daily and assigning the payments received to the customer’s account
• Cash before order customer’s allocation to be done daily
• Print age analysis daily to review if a customer is within the credit limit
• Emailing invoices to customers as requested
• Investigation of queries on the customer’s account, obtaining all the necessary documentation  for debit/credit notes
• Preparing the credit/debit, scanning and giving the claim to the admin clerk to capture on the LN System
• Emailing rejected claims to customer so that payment can be arranged for a pay back
• Rejected and unresolved queries to be followed up telephonically with customer
• Contacting the customer to make payment if credit limit if reached and there is orders in the system
• Filling to be done on a daily basis
• Follow up with credit/debit note approvals

Weekly tasks

• Cash Flow projection for the week’s payments to be sent to the senior credit controller every Monday morning before 10h00.
• Emailing statements for 7-day customers
• Recon and allocation of payments for weekly customers (same day or next day latest for allocation of payments)
• Recon and invoices to be forwarded to customers as per customers’ requirements
• Confirm mid-month payments
• Age Analysis meeting with senior credit controller with feedback on all over due amounts on age analysis
• Check and sign invoices for manual deliveries (farm and rendering customers)

2nd week tasks

• Confirm that 14 days customers payments have been received
• Follow up on payments not received
• Recon and allocate mid-month payments by the 18th of every month
• Attend to new queries for mid-month customers
• Confirm month end payments
• Forward mid-month customer statements as per customers’ requirements

Monthly tasks:

• Updating the cash flow for month end payments as remittances are received
• Prepare, validate and submit rebate claims timeously for month end customers
• Recon and allocate month end payments by the 2nd of the month
• Overdue report for 100K and payments not received for month end to be submitted to Senior Credit Controller by 09h00 on the 2nd of every month
• Printing and forwarding of customer statements as per customers’ requirements
• Forwarding of POD’S not paid (due to cut off or GIT’S) to ensure full payment is received
• Reasons to be recorded on age analysis for overdue amounts in 30 days and older on age analysis with an action plan for outstanding queries on accounts

QUALIFICATION AND EXPERIENCE

• Completed Grade 12
• A certificate in Credit Control / Management 
• At least 5 years credit control experience within the FMCG industry, 
  including dealing with group accounts (Shoprite / Checkers, Pick 'n Pay, Spar and Massmart).
• A basic understanding of the National Credit Act regulations.