Jobs at Absa Group Limited (Absa)

Job Summary

• The Senior Specialist: People Change and Implementation is a value-enabling role reporting into the Executive: Business Transformation and Strategic Change. The portfolio for this role focuses on driving strategic change and implementation initiatives that enhance organisational agility and responsiveness. It encompasses the orchestration of business readiness, adoption, and change communication efforts across group, business units, and clusters. The role ensures seamless integration of change activities, enabling consistent experiences for colleagues and customers, while embedding transformation at the frontline. It also supports the delivery of multi-channel strategies that align with customer value generation and operational excellence. The ideal incumbent will use data as an asset to measure the impact of change and make recommendations to help support business decision making.
• As a Senior Manager in the Absa Business Banking Chief Operations Office, you will excel in commercializing and monetizing strategies with a strong financial acumen. Your ability to leverage digital tools and technology to automate processes and generate commercial value will be paramount. With a focus on efficiency driven by automation, digitization, and cost optimization, you will consistently create demonstrated value for our clients

Job Description

KEY FOCUS AREAS

• Lead the orchestration of change across Business Banking
• Lead the development and oversee the execution of change and implementation strategies.
• Drive business readiness and adoption initiatives across the COO environment.
• Ensure alignment of change activities with strategic objectives.
• Enable speed to value and responsiveness to organisational imperatives.
• Develop and execute strategic business change communication.
• Promote stakeholder engagement and collaboration.
• Support governance, risk mitigation, and compliance in change initiatives.
• Drive continuous improvement and innovation in change practices.
• Ensure integration of change initiatives across business units.
• Use data to measure the end-to-end change cycle, generate insights, and to help make strategic business decisions

ACCOUNTABILITIES

Strategy Formulation and Execution

• Lead the development and oversee the execution of change and implementation strategies.
• Drive business readiness and adoption initiatives across the COO environment.
• Ensure alignment of change activities with strategic objectives.
• Enable speed to value and responsiveness to organisational imperatives.
• Lead the development of change and implementation strategies aligned to COO priorities.
• Guide the integration of change initiatives across systems, processes, and teams
• Translate strategic objectives into operational plans and execution roadmaps for the business area.
• Align functional priorities with business unit goals, setting clear short- and medium-term milestones.
• Support strategic initiatives through effective partnerships and structured programme delivery.
• Monitor execution progress and adjust plans to ensure alignment with business outcomes.
• Provide input into operating model and strategy formulation to support business performance.

Customer Primacy

• Champion customer-centric change initiatives that improve experience and responsiveness.
• Ensure change activities reflect customer insights and drive measurable value.
• Embed service excellence through integrated frameworks and frontline enablement.
• Use customer insights to inform operational plans and prioritise improvements.
• Enhance customer experience through process optimisation and service delivery.
• Promote customer-centric decision-making across teams.
• Represent customer needs in forums to influence service priorities.

Sustainable Growth

• Align change and implementation efforts with enterprise growth strategies.
• Mobilise teams to deliver transformation outcomes that support long-term sustainability.
• Monitor and evaluate the impact of change initiatives on business performance.
• Contribute to growth planning aligned with segment and enterprise priorities.
• Support execution of growth strategies and operational initiatives.
• Track performance against growth targets and resolve delivery barriers.
• Evaluate returns on initiatives to ensure sustainable business value.

Client-Driven Innovation and Change

• Drive innovation in change practices to enhance customer and colleague outcomes.
• Lead change programmes with clear engagement, readiness, and adoption plans.
• Influence across the organisation to embed new ways of working and digital solutions.
• Identify opportunities for innovation in products, services, or operations.
• Lead continuous improvement initiatives to enhance customer outcomes.
• Support change management efforts across delivery teams.
• Communicate change impacts and ensure stakeholder engagement.

Leading Talent

• Build and maintain change capability within the team and across the COO environment.
• Mentor and develop future leaders in change and implementation disciplines.
• Foster inclusive, high-performing teams aligned to transformation goals.
• Embed people processes and values into team routines.
• Develop team capabilities to meet business needs and future readiness.
• Foster inclusive environments that support performance and growth.
• Address people issues and support development planning.
• Mentor emerging leaders and support talent development initiatives.

Operational Effectiveness

• Lead the orchestration of change across Business Banking
• Enable speed to value and responsiveness to organisational imperatives.
• Develop and execute strategic business change communication.
• Drive continuous improvement and innovation in change practices.
• Ensure integration of change initiatives across business units.
• Ensure operational readiness for change initiatives through structured planning.
• Resolve delivery friction and enable cross-functional collaboration.
• Use data insights to improve implementation effectiveness and decision-making.
• Translate strategic goals into functional plans with clear KPIs.
• Manage budgets and resources to support business performance.
• Resolve operational dependencies and friction across teams.
• Use data insights to improve operational efficiency and outcomes.
• Continuously improve processes for agility and quality.

Digital Adoption

• Promote digital tools and platforms that support change execution and adoption.
• Identify opportunities to digitise and automate change processes.
• Monitor digital integration and ensure alignment with business outcomes.
• Use data to measure the end-to-end change cycle, generate insights, and to help make strategic business decisions
• Support digital initiatives that improve efficiency and user experience.
• Monitor platform performance and ensure integration with operations.
• Identify opportunities for automation and digitisation.

Good Governance, Risk and Compliance

• Support governance, risk mitigation, and compliance in change initiatives.
• Implement governance frameworks to support compliant change delivery.
• Lead risk mitigation efforts and ensure audit readiness across change programmes.
• Align change activities with regulatory requirements and internal controls.
• Implement governance and compliance frameworks in team routines.
• Promote risk awareness and respond to regulatory changes.
• Support audit readiness and ensure compliance adherence.
• Manage risk profile and ensure resolution feedback to stakeholders.

Data Monetisation

• Leverage data to inform change strategy and measure impact.
• Ensure data-driven decision-making in implementation planning.
• Explore opportunities to use data for performance improvement and innovation.
• Use data insights to support planning and decision-making.
• Ensure data is validated and used to drive performance.
• Promote data-driven culture and value extraction.

Stakeholder Management

• Promote stakeholder engagement and collaboration.
• Engage stakeholders across business units to ensure alignment and support.
• Manage expectations and communication to facilitate smooth change adoption.
• Build collaborative relationships that enhance delivery and transformation outcomes.
• Manage stakeholder relationships to support delivery and issue resolution.
• Align engagement with transformation priorities.

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

End Date: January 27, 2026

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Job Summary

• To provide advanced project management services and to develop, maintain and enhance operational business relationships.

Job Description

• Project Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet | Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Ensure that timelines are met: Manage team in such a way that deadlines are met | Stakeholder management: Ensure that stakeholders are identified and engaged

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 30, 2026

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Job Summary

• We are looking for a Senior Data Scientist to join the Personal and Private Banking Data Science team at Absa Bank. As a Senior Data Scientist, you will become a collaborator within a team of specialist data scientists aiming to help Absa discover the insights hidden in its vast amounts of data and help enable smarter decisions to deliver better products and services and shape business strategy. You will be expected to take on the most complex artificial intelligence projects, as well as provide technical mentoring and coaching for junior team members.

Job Description

Key Responsibilities:

• Work with large-scale structured and unstructured datasets using modern data platforms (e.g. Databricks, AWS, other cloud-based environments).
• Design, build, and deploy high-quality machine-learning models and applied AI solutions (including large language models) to drive strategic and competitive advantage, ensuring robustness, governance, and interpretability.
• Partner with stakeholders across business, product, marketing, risk, strategy and technology teams to help translate their challenges into actionable data science models and embed insights into decision-making processes and strategy.
• Partake in data science community of practice in the broader organisation by sharing knowledge and skills
• Mentor junior data scientists and contribute to best practices in analytics, modelling, and storytelling.

Minimum Experience and Skills Requirements

• 7+ years’ experience in data science or advanced analytics
• Deep knowledge of machine learning methods, principles and frameworks
• Strong programming and data querying skills (SQL, PySpark, Python)
• Machine Learning: Scikit-learn, PyTorch, PyCaret, etc.
• Hadoop Big Data Platform: Spark, hdfs, hive, etc
• Python Tools: pytest, conda, poetry etc
• DevOps: Git (GitHub), bash, ssh, CI/CD Pipelines
• Cloud: DataBricks, AWS
• Presentation skills: ability to efficiently present data and ML models insights to a non-technical audience
• Team Skills: guiding junior team members, defining and maintaining team standards
• Experience delivering end-to-end analytical solutions in a complex, data-rich environment (financial services experience is advantageous).

Education:

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, Data Science, Physics, or a related quantitative field.
• Postgraduate qualification (Honours / Master’s) in Data Science is advantageous.

Education

• Bachelor's Degree: Information Technology

End Date: January 30, 2026

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Job Summary

• The Specialist Legal Recoveries On and Off Balance Sheet needs to have a deep understanding, identify, manage/mitigate risks and risk events (incidents) relevant to the role. The specialist must have ability to manage and collaborate effectively with external services providers as well as internal stakeholders. The specialist must be able to apply recoveries strategies that are cost effective and efficient in collection of outstanding bad debt exposure within the Absa Business Banking portfolio.

Job Description

Accountability: Business Management

• Manage the various functions within Legal Recoveries to maximize cost effective recoveries including the following:
• Implement and drive strategies to maximize recoveries to achieve operational targets including prioritization and work schedules.
• Minimize costs through effective use of resources or through selection, negotiation with and direction of appropriate internal and external suppliers.
• Oversee and manage the flow of relevant information to best inform stakeholders as to the status of the portfolio or individual clients within the portfolio
• Rigorously monitor expenditure against approved budgets and put measures in place to address variances.
• Conduct basic statistical analysis to track performance variances and determine root causes. Make recommendations for productivity or process enhancements to process owners.
• Rigorously monitor high exposure clients and conduct meetings with relevant parties to maximize recoveries.
• Ensure a high level of professionalism in all business engagements.
• Take ownership and be solution oriented in dealing with customer requests or queries.
• Ensure effective feedback processes are undertaken to resolve and complete within agreed timelines.
• Escalate any matters that require management attention.

Accountability: People Management Team assistance & Support

• Ensure continuity in support by arranging a back-up in time of absence as well as provide support to other areas (as approved by management).
• Plan and manage direct line manager(s) and team (where applicable) diaries to support planning, business processes and effective time management.
• Prepare for line management meeting attendance in ensuring respective information/documentation (e.g. presentation, pre-reading material) is collated timeously and appropriately.
• Work closely with team members and peers to support business continuity and delivery of a high-performance culture.
• Distribute relevant communication/information impacting team with required follow-up to ensure compliance and meeting of deadlines (e.g. mandatory compliance training, PDs, etc.).
• Record and relay messages for line management and team in their absence.
• Understand the context of business area to provide effective support to stakeholder areas.
• Ensure that the resources and skills within Legal Recoveries are appropriate and comply with the requirements of the business area.
• Develop, mentor and train members of the team, driving performance, efficiency and career development.
• Ensure adherence to Absa values.

Accountability: Stakeholder Management

• Convene meetings with vendors to address performance issues.
• Convene meetings with internal stakeholders to address areas for improvement.
• Attend performance meetings with stakeholders, Alliance & JV partners
• Ensure a high standard of business and professional etiquette is applied when engaging with stakeholders (e.g. written and verbal communication)
• Build and maintain an effective network across organisational disciplines to support business navigation, stakeholder management, communication and problem solving.
• Work closely with team in and out of immediate area to support and leverage off stakeholder areas and drive business performance.
• Build and maintain internal and external networks and relationships to enhance and support business collaboration and opportunities.

Accountability: Risk management

• Implement risk controls as identified from the Risk Control Assessment register.
• Manage risk control items.
• Ensure that reputational risks associated with 3rd party relationships are mitigated through effective Service Level Agreements and the monitoring thereof.

Accountability: Governance

• Ensure adherence to mandates.
• Ensure adherence to documented standards.
• Ensure adherence to processes and procedures.
• Ensure compliance with audit requirements.

Accountability: All other duties as reasonably assigned by Line Management.

Education and experience required

• Matric and/or Higher Certificate in Administration / Banking or equivalent NQF Level 5 qualification.
• 3-5 years banking experience in a similar environment.
• 3-5 years Recoveries/Legal /Commercial litigation experience.

Knowledge and skills:

• Understanding of legal process and practice in SA.
• Understanding of insolvency legislation and practice in SA.
• Recovery strategic knowledge.
• Financial restructuring knowledge.
• Knowledge of risks and controls.
• Adept in Technology. Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Sound knowledge of internal systems (e.g. Concur, SAP, Oasis, BCD, etc.) added advantage. 
• Organisational and Administrative skills.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: February 3, 2026

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Job Summary

• The Application Support Engineer – Enterprise Data Management (EDM) plays a critical role in ensuring the stability, performance, and usability of enterprise data platforms that manage reference data, master data, metadata, and data quality.
• This role demands strong technical expertise in EDM tools and frameworks to support complex data environments, troubleshoot issues effectively, and uphold data integrity across the organization.
• The engineer works closely with data governance, engineering, and business teams to maintain reliable, high-quality data assets that support business intelligence, operational efficiency, and regulatory compliance

Job Description

Reference Data & Master Data Support

• Maintain and support reference and master data systems
• Ensure accurate and consistent data across domains such as customers, products, vendors, and locations.
• Manage data hierarchies, golden records, and survivorship rules.

Data Quality Monitoring & Issue Resolution

• Monitor data quality metrics and rules using tools like Informatica Data Quality (IDQ), Talend, or Ataccama.
• Investigate and resolve data anomalies, duplicates, and validation failures.
• Collaborate with data stewards to enforce data quality standards and remediation workflows.

Metadata Management

• Support metadata repositories and catalogues
• Ensure metadata accuracy, lineage tracking, and business glossary maintenance.
• Assist users in navigating metadata assets and understanding data context.

Incident & Problem Management

• Manage incidents related to data integrity, synchronization, and platform availability.
• Perform root cause analysis and implement long-term solutions to recurring issues.

System Configuration & Optimization

• Configure EDM tools to align with business rules, governance policies, and integration requirements.
• Optimize performance of data matching, cleansing, and enrichment processes.

Change & Release Management

• Participate in the deployment of new features, patches, and upgrades to EDM platforms.
• Conduct impact assessments and coordinate with stakeholders to ensure smooth transitions.

User Support & Training

• Provide Tier 2/3 support to data stewards, analysts, and business users.
• Deliver training on data governance tools, workflows, and best practices.

Documentation & Knowledge Sharing

• Maintain detailed documentation of data models, workflows, configurations, and support procedures.
• Create knowledge base articles and runbooks for internal teams.

Testing & Validation

• Support testing of new data rules, workflows, and platform enhancements.
• Validate data accuracy, lineage, and compliance before production deployment.

Reporting & Continuous Improvement

• Generate reports on data quality, issue resolution, and platform performance.
• Gather user feedback and contribute to continuous improvement of data operations and support services.

Key Skills

• EDM Expertise: Hands-on experience with tools such as Informatica MDM/IDQ/EDC, Collibra, Talend, Reltio, SAP MDG or Ataccama.
• Technical Skills: Strong SQL skills, scripting (e.g., Python, Shell), and familiarity with data integration and ETL/ELT processes.
• Data Governance Knowledge: Understanding of data stewardship, data lifecycle management, and governance frameworks (e.g., DAMA-DMBOK).
• Analytical Thinking: Ability to diagnose complex data issues and trace lineage across systems.
• Communication: Strong communication skills to collaborate with both technical and business stakeholders.
• Customer Focus: Service-oriented mindset with a focus on data reliability and user satisfaction.
• Time Management: Ability to manage multiple priorities and respond to critical issues promptly.
• Team Collaboration: Experience working in cross-functional data teams using agile or DevOps methodologies.
• Adaptability: Willingness to learn new tools and adapt to evolving data architectures.
• Testing Experience: Experience validating data workflows and platform changes through structured testing.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Management, or a related field. Certifications in MDM, DQ, or metadata tools are a plus.
• 3+ years of experience in Application Support or related roles.
• Demonstrated success in Data Management solutions.

Education

• Bachelor's Degree: Information Technology

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Job Summary

• The purpose of the role to conduct an in‐depth, specialised and quality credit assessment and risk analysis on potential and a Premium Portfolio, to enhance the decision-making process involved in determining the Bank's appetite to extend credit to these clients. Financial analysis, interpretation and capturing of client information (company financial statements) and qualitative data.

Job Description

Risk Management

• Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
• Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
• Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
• Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
• Identify the need for a meeting between high-risk clients, Credit and Business Support.
• Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
• Manage and communicate the risks associated with outstanding securities.
• Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
• Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
• Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.

Credit Management

• Explore new, improved, and alternative ways of solutioning client credit requirements.
• Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
• Provide bank codes and reports on clients.
• Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
• Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.

Portfolio Financial and Operational Management

• Compile reviews, amendments, and new applications to the appropriate lending authorities.
• Issue facility letters to clients after reviews have been compiled and new facilities granted.
• Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
• Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
• Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, Public Sector Model, RiskCalc Model and Triad.
• Provide the Default Grading (DG) output from the Credit Risk models.
• Capture all information on the various risk grading models 100% accurately by checking that all the models balance.

Client Solutioning and Customer Service

• Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
• Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
• Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.

Teamwork and Self Development

• Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
• Develop supportive relationships with colleagues and create a sense of team spirit.
• Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
• Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
• Keep abreast of regulatory changes through regular training.
• Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.

Competencies:

• Planning and organising
• Working with people
• Writing and reporting
• Financial analysis
• Applying expertise and technology
• Entrepreneurial and commercial thinking
• Persuading and influencing

Minimum Qualifications/Requirements

• Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
• Strong computer skills and experience with Microsoft Office, especially Excel.
• Agricultural Credit Analysis experience (Preferred)

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 31, 2026

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Job Summary

Lead the agile solution design, deployment & ongoing optimization & evolution of less complex enterprise wide technology platforms & delivery systems

Job Description

• The Campus and Branch Network Platform Lead is responsible for the design, availability, performance, security, and lifecycle management of Absa’s branch and campus network services. The role provides strategic, technical, commercial, supplier and people leadership to a team of network engineers, ensuring resilient, secure, and scalable network services that support business operations across the campus, regional office, branch  and ATM estate.
• This role plays a critical part in ensuring high availability, regulatory compliance, and operational excellence in a complex, mission-critical banking environment.

Key Responsibilities

Leadership & People Management

• Lead, coach, and develop a team of Campus and Branch Network Engineers
• Set performance objectives, conduct reviews, and support career development
• Provide strategic and technical direction, mentorship, and escalation support
• Foster a high-performance, collaborative, and customer-focused team culture
• Ensure adequate resourcing, skills coverage, and succession planning

Network Design & Architecture

• Accountable for the end-to-end design of campus and branch LAN, WAN and Wireless architecture and design
• Ensure network standards, patterns, and reference architectures are current and fit for purpose
• Lead network refresh, modernization, and rollout initiatives

Operations & Service Management

• Ensure high availability and performance of the campus and branch estate in line with enterprise SLAs
• Comply with incident, problem, and change management processes
• Proactively maintain the expected currency and hygiene of the estate
• Act as escalation point for complex or high-impact network issues
• Drive to conclusion the blameless postmortem process including root cause analysis and continuous service improvement
• Ensure SLAs, OLAs, and Key Risk Indicators are met or exceeded

Security & Compliance

• Ensure network environments comply with Absa’s security policies, regulatory, and audit requirements
• Partner with Cyber Security teams on addressing segmentation, access control, and threat mitigation
• Support patch management, vulnerability remediation and audit findings across the estate

Vendor & Stakeholder Management

• Manage relationships with suppliers and service providers
• Evaluate new technologies, tools, and solutions
• Collaborate with internal stakeholders (The Physical Channels Business, Security, Architecture, Cloud, End-User Computing, Facilities)
• Support projects requiring campus and branch networking

Financial & Asset Management

• Own the budget planning process and cost optimisation initiatives
• Manage network asset lifecycle, logistics and refresh planning
• Responsible for procurement and vendor contract negotiations

Key Technologies & Domains

• Campus LAN (switching and wireless)
• Branch LAN (switching and wireless)
• Enterprise Wireless (802.11 standards, controllers, NAC)
• WAN / SD-WAN (campus, branch and ATM)
• Security (segmentation, NAC)
• Routing & Switching (OSPF, BGP, VLANs, QoS)
• Network Monitoring & Automation tools

Minimum Requirements

Education

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field

Minimum Experience Required

• 8–10+ years experience in enterprise network engineering
• 3–5 years experience leading or managing a technical network team
• Proven experience leading large-scale distributed network environment
• Experience working in financial services or highly regulated environments

Technical Skills

• Deep expertise in enterprise LAN, WAN, and wireless technologies
• Strong troubleshooting and root cause analysis skills
• Experience with network security and segmentation
• Exposure to SD-WAN and network automation is beneficial

Certifications (Preferred)

• CCNP / CCIE (Enterprise) or equivalent
• ITIL Foundation
• Relevant vendor wireless or security certifications

Competencies & Behaviours

• Strong leadership and people-management capability
• Strategic thinking with hands-on technical depth
• Excellent communication and stakeholder engagement skills with a strong focus on organisational collaboration
• High attention to detail and risk awareness
• Ability to perform under pressure in a 24/7 environment with strong problem solving skills
• Customer-centric and service-driven mindset
• Strong sense of ownership and accountability

Education

• Bachelor's Degree: Information Technology

End Date: February 1, 2026

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
• To address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
• The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. 
• Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description
Key Accountabilities:

• Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
• get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
• Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

End Date: February 14, 2026

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Job Summary

• We are seeking a skilled individual to fill the role of Trade Deal Manager.
• The successful candidate will deliver and administer all procedures related to the processing of Trade Finance products and services, perform deal and transaction management, and provide training and support to new clients.
• This role will manage the interface with front, middle, and back office, as well as internal infrastructure partners. The candidate must ensure full compliance with regulatory requirements and internal policies. If you have experience in reconciliations, settlements, monitoring, and stakeholder management, we encourage you to apply.

Job Description

Some of your key accountabilities will include the following;

For All Trade Finance Products;

• Process client instructions within agreed Service Level Agreement (SLA)
• Check that all information received is in accordance with the required standards and all client requests are clearly understood and the impact thereto
• Ensure all processes and controls are executed in line with the documented procedure guides (Excon, BOP, exchange rates)
• Ensure all Fit to Lend approvals (Credit, legal, Product) are in place and transaction requests are
• Fit for purpose/ Fit for processing to ensure successful processing

Client and Services

• Provide a high quality of service to all clients within agreed SLAs
• Ensure high quality of communication to internal and external clients, both verbal and written.
• Ensure that all compliments and complaints are logged on the required system.

Governance Risk and Control;

• Ensure adherence to quality standards to avoid risks to the Bank through effective & efficient management of transactions.
• Draw Day End listings and action accordingly to ensure that all work received is and actioned on the same day.
• Review and monitor all office suspense accounts to ensure that there is a debit for every credit within 48 hours and that the reconciliation has a nil balance.

Innovation and Change;

• Provide suggestions to the line manager on improvements and solutions based on knowledge of the trade value chain.

Send in your CV if you have the required experience as well as;

• Degree or Diploma with 5 to 8 years related experience in Trade Finance
• CDCS – Certified Documentary Credit Specialist (For FI and Documentary Trade)

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 31, 2026

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Job Summary

• Create & independently drive automation testing frameworks & plans as well as lead the development & delivery of test scripts for multiple technical products / services (across tribes) e.g. web, mobile, SOA applications, etc. QA includes front – end, back – end, integration, performance, scalability and regression testing of various enterprise wide solutions.  This entails full responsibility for ensuring that multiple / complex products across an estate are protected through quantifiable test coverage & metrics.

Job Description

QA Engineering

• Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as the automation testing expert
• Participate and analyze requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads)
• Identify opportunities for automation across the business area’s suite of technical products & services (ongoing)
• Leverage a solid understanding of the technical solution architecture and infrastructure context to create relevant & holistic automation testing frameworks based on the analysis & opportunities identified
• Develop and execute automated test scripts using various technologies
• Be the single point of accountability for testing & testing frameworks, the integrity of their design & their ability to holistically test solutions
• Provide testing at various levels including: vetting unit tests (for developers), testing user stories, black box testing, scalability and end to end integration testing
• Align testing frameworks and scripts to User Stories
• Apply predictive and critical thinking in defining testing parameters (positive & negative)
• Execute automated test suites and Analyze test results.
• Develop custom Quality Assurance Metrics and reporting solutions.
• Leverage solid understanding of CI/CD pipeline to configure test scripts & associated frameworks & integrate test suites into the test management system and custom test harnesses.
• Create, coordinate, and execute manual application test cases and test plans
• Review functional specs and user stories to design test cases/scripts and test plans.
• Create and analyze test data.
• Collaboratively work with developers to implement test hooks for automation.
• Operate as a self-starter and possess the technical aptitude in troubleshooting both software and environment issues.
• Set product delivery goals and achieve scheduled deadlines.
• Work in ambiguous environments and have the technical curiosity to dig deep into the root of complex issues between multiple software and system layers.
• Research, self-develop & source new automation testing tools & techniques

DevOps

• Follow engineering best practices and provide technical mentorship to other team members
• Build product engineer capability in automation testing technologies & general automation testing awareness
• Leverage expertise in various coding languages to effectively design & deploy testing requirements for specific products / services
• Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
• Shift team from testing features to supporting & being accountable for full product delivery

People

• Develop others capability in developing and executing automated test scripts using various technologies
• Mentor & guide interns & junior automation engineers throughout their development journeys
• Quality assure the automation testing & manual testing deliverables of the broader technical teams
• Conduct peer / junior QA engineer reviews, testing, problem solving within and across the broader QA community
• Provide technical subject matter expertise and support in the attraction and recruitment of QA Engineers for the organization
• Participate as a subject matter expert in the development & development planning of the broader product engineering team

Risk & Governance

• Ensure compliance with the organization Service Engineering, Risk & Governance policies & practices related to development & testing
• Align all testing frameworks and scripts to Group Architecture and Security guidelines
• Carry the ‘one stop shop’ accountability for all risk associated with testing design failures following solution deployment
• Participate in Business Continuity, Disaster Recovery, Incident Management processes and proactively route cause analyse, mitigate & OR; resolve critical incidents
• Realign testing frameworks, monitoring tool application & scripts off the back of any risk related activity / incidents

Education

• Bachelor's Degree: Information Technology

End Date: January 30, 2026

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Job Summary

• To provide deep regulatory expertise and advisory support on the National Credit Act (NCA) and associated conduct standards. The role ensures that the organisation’s credit-related activities, policies, and customer practices comply with regulatory requirements and support fair customer outcomes, responsible lending, and market integrity.

Job Description

Regulatory Interpretation and Advisory

• Serve as the subject matter expert on the NCA, related regulations, and conduct standards issued by the National Credit Regulator (NCR) and the Financial Sector Conduct Authority (FSCA).
• Interpret new or amended legislative and regulatory developments, assess their impact on business models and practices, and provide clear compliance guidance.
• Advise business units, product teams, and governance committees on the practical application of NCA provisions, including affordability assessments, disclosures, debt collection, and credit bureau reporting.
• Support regulatory engagement and submissions on NCA-related matters, ensuring responses are accurate, consistent, and timely.
• Responsible for collation and submission of annual regulatory reports to the NCR

Compliance Risk Management

• Identify and assess NCA compliance risks across credit products, distribution channels, and processes.
• Support the development, maintenance, and monitoring of NCA-related compliance controls and frameworks.
• Partner with Monitoring & Testing teams to design reviews assessing adherence to NCA requirements and customer outcomes.
• Support conduct risk team by providing specialist support on credit practices that may result in poor customer outcomes
• Recommend remediation actions for identified gaps and track their closure.

Policy, Governance and Oversight

• Contribute to the development and maintenance of internal compliance policies, standards, and procedures that reflect NCA obligations and industry best practice.
• Ensure governance forums and management committees are informed of key NCA compliance risks, trends, and developments.
• Provide assurance inputs into product approval processes and credit lifecycle governance.

Regulatory Change and Implementation

• Lead or support regulatory change programmes relating to amendments in the NCA, Debt Intervention Bill, and related conduct standards.
• Facilitate impact assessments, implementation plans, and training initiatives to embed regulatory changes effectively across the business.
• Monitor regulatory consultations and emerging trends, advising on potential implications for responsible lending and customer protection.

Capacity Building and Stakeholder Engagement

• Deliver targeted training and awareness sessions on NCA requirements, conduct standards, and compliance expectations.
• Build strong relationships with business, legal, and risk teams to promote a culture of responsible credit and compliance ownership.
• Support external stakeholder engagements with the NCR, FSCA, Banking Association, or industry working groups.

Preferred experience and qualifications:

• Legal, Compliance or Risk Diploma or B Degree 
• Minimum 5–8 years in regulatory compliance or legal advisory within the financial sector, with in-depth exposure to the National Credit Act and related frameworks.
• Expert understanding of NCA provisions, affordability assessment rules, and debt intervention frameworks.
• Knowledge of conduct risk, Treating Customers Fairly (TCF) principles, and market conduct regulation.
• Strong analytical, interpretive, and communication skills.
• Proven ability to translate complex regulation into practical compliance solutions.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 29, 2026

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
• To address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
• The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. 
• Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description
Key Accountabilities:

• Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
• get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
• Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

Education

• Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)

End Date: February 14, 2026

End Date: January 27, 2026 

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. | Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. | Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: January 29, 2026