National Credit Act (NCA) Specialist - Johannesburg at Absa Group Limited (Absa)

Job Summary

• To provide deep regulatory expertise and advisory support on the National Credit Act (NCA) and associated conduct standards. The role ensures that the organisation’s credit-related activities, policies, and customer practices comply with regulatory requirements and support fair customer outcomes, responsible lending, and market integrity.

Job Description

Regulatory Interpretation and Advisory

• Serve as the subject matter expert on the NCA, related regulations, and conduct standards issued by the National Credit Regulator (NCR) and the Financial Sector Conduct Authority (FSCA).
• Interpret new or amended legislative and regulatory developments, assess their impact on business models and practices, and provide clear compliance guidance.
• Advise business units, product teams, and governance committees on the practical application of NCA provisions, including affordability assessments, disclosures, debt collection, and credit bureau reporting.
• Support regulatory engagement and submissions on NCA-related matters, ensuring responses are accurate, consistent, and timely.
• Responsible for collation and submission of annual regulatory reports to the NCR

Compliance Risk Management

• Identify and assess NCA compliance risks across credit products, distribution channels, and processes.
• Support the development, maintenance, and monitoring of NCA-related compliance controls and frameworks.
• Partner with Monitoring & Testing teams to design reviews assessing adherence to NCA requirements and customer outcomes.
• Support conduct risk team by providing specialist support on credit practices that may result in poor customer outcomes
• Recommend remediation actions for identified gaps and track their closure.

Policy, Governance and Oversight

• Contribute to the development and maintenance of internal compliance policies, standards, and procedures that reflect NCA obligations and industry best practice.
• Ensure governance forums and management committees are informed of key NCA compliance risks, trends, and developments.
• Provide assurance inputs into product approval processes and credit lifecycle governance.

Regulatory Change and Implementation

• Lead or support regulatory change programmes relating to amendments in the NCA, Debt Intervention Bill, and related conduct standards.
• Facilitate impact assessments, implementation plans, and training initiatives to embed regulatory changes effectively across the business.
• Monitor regulatory consultations and emerging trends, advising on potential implications for responsible lending and customer protection.

Capacity Building and Stakeholder Engagement

• Deliver targeted training and awareness sessions on NCA requirements, conduct standards, and compliance expectations.
• Build strong relationships with business, legal, and risk teams to promote a culture of responsible credit and compliance ownership.
• Support external stakeholder engagements with the NCR, FSCA, Banking Association, or industry working groups.

Preferred experience and qualifications:

• Legal, Compliance or Risk Diploma or B Degree 
• Minimum 5–8 years in regulatory compliance or legal advisory within the financial sector, with in-depth exposure to the National Credit Act and related frameworks.
• Expert understanding of NCA provisions, affordability assessment rules, and debt intervention frameworks.
• Knowledge of conduct risk, Treating Customers Fairly (TCF) principles, and market conduct regulation.
• Strong analytical, interpretive, and communication skills.
• Proven ability to translate complex regulation into practical compliance solutions.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 29, 2026