Credit Controller at Haleon

About the Role:

• We are seeking a highly motivated and experienced Credit Controller to join our dynamic finance team. The ideal candidate will be responsible for overseeing and managing the company's credit control function, ensuring timely payment of outstanding invoices, and maintaining strong relationships with customers.

Key Responsibilities:

Credit Risk Assessment:

• Evaluate and assess the creditworthiness of new and existing customers.
• Set appropriate credit limits and terms.
• Monitor customer accounts to identify potential risks.

Collections:

• Oversee the entire credit control process, from order processing to payment for strategic customers
• Monitor and chase overdue invoices.
• Resolve invoice discrepancies and disputes.
• Negotiate payment plans with customers.
• Implement effective credit control policies and procedures.

Cash Allocation:

• Ensure accurate and timely allocation of cash receipts to customer accounts.
• Reconcile customer accounts and resolve discrepancies.

Reporting:

• Prepare regular reports on outstanding debts, bad debt provisions, and other key metrics.
• Analyze credit performance and identify areas for improvement.

Customer Relationship Management:

• Build strong relationships with customers to maintain positive business relationships.
• Communicate effectively with customers to resolve issues and answer queries.

Deductions:

• You will focus on validation and processing of documents from dedicated portfolio of our vendors,
• providing support to our partners and keeping their information up to date in our systems.

Required Skills and Experience:

• Strong understanding of credit control principles and practices with 4+ years of experience in order to cash
• Experience in the FMCG industry is preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in ERP systems (e.g., SAP, Oracle).
• Advanced knowledge of Microsoft Office programs, especially MS Excel (operating on big data).
• Ability to work under pressure and meet deadlines.
• Strong attention to detail.
• Bachelor/master’s degree, preferably in Finance or Accounting