Available Openings at BETSoftware

Skill Set

• Strong attention to detail.
• Knowledge of design principles and fundamentals of architecture.
•  Demonstrated leadership/mentoring skills.
• Detailed knowledge of the SDLC and management of software projects. 
• Good written and verbal communication skills.
• Develop the solution in a manner which supports modification.
• Adaptability to change.

Responsibilities

Design Fit for Purpose Solutions & Algorithms & planning.

• Actively contribute to design and planning meetings, discussions and documentation.
• Design solutions using most appropriate approved architectural pattern.
• Ensure design patterns used are increasing the organisational levels of high-volume transactional performance, resilience, automation and innovation.
• Ensure design meets best practices and are Test, DevOps and Support friendly • Identify and establish objectives for self and team. 
• Set objectives/goals based on the team’s chosen software development methodology to successfully complete projects.
• Consider all reasonable factors, impediments and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.
• Formulate supporting plans and communicate with others in terms of dependencies and impact.  
• Publish plan to, peers and stakeholders through agreed methods.

Implementation of a solution that is complete, efficient and compatible

• Deliver a complete solution which covers all the agreed specified tasks and user objectives Deliver a correct solution which provides the correct results with the needed degree of precision.
• Deliver an appropriate solution which facilitates the accomplishments of specified tasks and objectives comprehensively yet excluding unnecessary steps.
• Ensure checked in code is reviewed to ensure standards are met and the code base is sound. 
• Deliver a solution in which throughput rates & response and processing times meet stated requirements. 
• Deliver a solution in which effective/efficient resource utilisation of system resources occurs during operation.
• Deliver a solution which ensures the maximum operational capacity requirement is achieved or exceeded.  
• Deliver a solution which can effectively/efficiently exchange information with other products, systems or components.
• Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.

Implementation – Advises on the Solution and/or actions allocated tasks to ensure it has a High Usability Factor

• Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency and satisfaction.
• Ensure the user of the system can comfortably recognise the systems flow, functions and capabilities of the system. 
• Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency.
• Ensure the solution protects the user against making errors. 
• Ensure the user interface is pleasing and presents a satisfying interaction for the user.
• Actions the proposed solution thus ensuring that it is accessible and can be used by people with the widest range of characteristics, capabilities, cultures and languages where appropriate.

Implementation – Ensure the Solution is Reliable 

•  Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks).
•  Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors. 
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal. 
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
• Ensure the solution is maintainable, and actively seeks methods to reduce down-time. 
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging. 
• Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission). 
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types. 
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data or settings.
• Ensure the solution has a high degree of survivability despite 3rd-Party interventions (attacks, human errors, hardware or software faults). 
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later Ensure wherever possible actions can be traced uniquely to the entity which performed it. 
• Ensure wherever possible the identify of an entity can be proved to be the correct one.

Implementation - Ensure the Solution is Maintainable.

• Ensure the solution and its relevant code base supports ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to support teams to reduce development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Testing, verification and deploying 

• Ensure the solution is test friendly by creating effective mechanisms for test data, automated testing hooks and simulations.
• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving hardware, software or other operational usage environments.

Respond to Outages & Failures 

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
•  Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• Maintain solutions which have completed development and are in the operations phase.
• Develop technical support documentation and where possible/necessary, maintain the documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Coaching/Mentoring 

• Provides guidance, training, and problem-solving assistance to other Team Members. 
• Mentors and contributes to the growth of junior and intermediate Team Members.
• Designs and delivers end-user training and training materials.

Living the spirit: 

•  Actively drives a culture of collaboration and open communication within the team. 
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team. 
• Actively drives a culture of versatility and adaptability by modelling and encouraging Team Members to support each other not only within the department, but within the business as a whole. 
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.

Qualifications

• Bachelor’s degree in computer science, Software Engineering, or similar field (advantageous).
• At least 5 years’ experience within a development environment.
• Knowledge of design principles and fundamentals of architecture. 
• Demonstrated leadership/mentoring skills. 
• Detailed knowledge of the SDLC and management of software projects.
• Good written and verbal communication skills. 
• Strong attention to detail.

go to method of application »

Skill Set

• Intermediate Excel skills (VLOOKUP, pivot tables, recon skills).
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication and analytical thinking.
• High level of integrity and accountability.
• Team leadership and coordination skills.

Responsibilities

Billing & Revenue Operations

• Prepare monthly invoicing batches for the customer base for review by the Management Accountant.
• Ensure all billing data is accurately captured in the CRM before invoice generation.
• Reconcile invoices to supplier accounts and identify billing discrepancies for review with the Finance team.
• Support the month‑end revenue process by providing accurate billing and operational data.
• Ensure billing aligns with customer contract terms and agreed pricing structures.
• Analysis of Debtor collectability and recoverability to assist the Debtors Admin team and maintain the Provision for Bad Debts schedule.
• Ensure activation, suspension, and termination workflows are correctly updated financially.

Debit Order Administration

• Compile the monthly Debit Order batches and supporting reconciliations for review by the Management Accountant.
• Validate customer banking information and ensure accuracy before Debit Order submission.
• Reconcile debit order results and investigate unpaid/deferred transactions

CRM & Data Integrity

• Become the financial custodian of the Hollywood Connect CRM system (Splynx).
• Ensure activation, suspension, and termination workflows are correctly updated financially.
• Conduct routine data quality audits and rectify inconsistencies.

Operational Finance Support

• Support the operations team with financial insights for customer escalations, provisioning delays, and service disputes.
• Assist the creation of commercial reports to enhance profitability.
• Assist with cost allocation and revenue assurance linked to the ISP.
• Provide financial inputs for operational process improvements.
• Assist with ad‑hoc financial reporting and reconciliations.

Management Accounts

• Assist the Finance team with Management Account deliverables and reporting.

Qualifications

• Finance related degree/diploma.
• Articles Preferred however not compulsory.
• 1–2 years’ experience in a financial operations or accounting role.
• ISP or telecommunications industry experience (highly advantageous).
• Basic understanding of accounting principles (Accrual principles etc.)
• Experience in CRM systems (ISP‑related CRM experience advantageous).
• Intermediate Excel skills (VLOOKUP, pivot tables, recon skills). 
• Strong attention to detail and accuracy. 
• Ability to work under pressure and meet strict deadlines. 
• Excellent communication and analytical thinking. 
• High level of integrity and accountability. 
• Team leadership and coordination skills

go to method of application »

Skill Set

• Delivering, maintaining, and optimizing infrastructures, databases, and middleware capabilities
• Design & Implement CI/CD solutions using most appropriate approved patterns.
• Gather & Analyse User/Business System Requirements
• Ensure the Solution is Functionally Complete, Compatible with existing/other technology/frameworks.
• Design & Implement CI/CD solutions for single and multi-tier architectures.
• Understanding of the steps involved to get CI/CD done
• Perform upgrades and complete fixes within the production environment.

Responsibilities

Deployments and responsibilities:

• Design & Implement CI/CD solutions using most appropriate approved patterns.
• Design & Implement CI/CD solutions for single and multi-tier architectures.
• Track monitoring and alerting of downstream operations to identify issues with CI/CD
• Share successful patterns for building applications/services and deployments across teams and/or products.
• Be actively involved with roll-back/forward decision making.
• Planning Preparation - Gather & Analyse User/Business System Requirements
• Identify all dependencies, including those which may not be immediately apparent.
• Act based on your understanding/findings to reduce the possibility of failure.
• Understand the CI/CD requirements for all projects by attending project planning meetings when required or taking all other reasonable steps to:
• Explain and help teams visualise the end-to-end flow of software, through DevOps.
• Help teams get a better understanding of the steps involved to get CI/CD done which in turns brings value to the customer.
• Share operational needs and development forecasts to allow for accurate planning of projects in a timely manner.
• Working with project managers and developers to get software and systems up and running in a timely manner and ensuring long-term scalability for the business.

Implementation of Solution

• Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.
• Ensure the Solution is Functionally Complete, Compatible with existing/other technology/frameworks.
• Ensure Solution has a High Usability factor, is Reliable and Maintainable
• Understand and implement containerisation where the concept of virtualisation not only mimics the digital configuration of the hardware but also mimics the OS and libraries that encompass the entire runtime environment.
• Implement testing strategy as part of CI/CD to ensure quality of deployments and security.

Perform Monitoring and Configuration

• Ensure accelerated CI/CD with the use of continuous monitoring and configuration management tools.
• Deploy all new applications/solutions/modules.
• Perform upgrades and complete fixes within the production environment.
• Ensure that all modules are ready for production based on specific procedures.
• Ensure that the documenting of knowledge transfer happens.
• Perform ongoing evaluation of existing applications and platforms.
• Recommend solutions to enhance performance by gap analysis.
• Perform Monitoring, Configuration. Maintenance and Troubleshooting of the implemented solution(s)

Use Tools and Technologies

• Display a thorough understanding of DevOps key concepts.
• Display knowledge of various DevOps tools and technologies.
• Identify new tools which would improve the overall effectiveness of DevOps.
• Use tools to increase the overall development velocity and code quality.

Behavioural Outputs:

• Collaboration: A DevOps Engineer should actively engage with cross-functional teams, including developers, system administrators, and QA professionals, to foster a collaborative environment. They should openly communicate, share knowledge, and work together to achieve common goals.
• Continuous Learning: DevOps Engineers should demonstrate a strong commitment to learning and self-improvement. The field of DevOps is continually evolving, so staying up to date with new technologies and best practices is crucial.
• Adaptability: Being able to adapt to changing requirements, tools, and technologies is a key trait. DevOps environments often require quick adjustments to address evolving project needs.
• Attention to Detail: DevOps tasks often involve complex configurations and automation scripts. A DevOps Engineer should show meticulous attention to detail to ensure accuracy and reliability.
• Problem-Solving: The ability to identify and solve technical issues efficiently is fundamental. DevOps Engineers should approach problems methodically, using analytical skills to diagnose and resolve issues.
• Communication: Effective communication is vital for sharing information, presenting ideas, and discussing solutions. DevOps Engineers should be able to articulate technical concepts to both technical and non-technical team members.
• Ownership and Accountability: Taking ownership of tasks and being accountable for their outcomes is crucial. This includes seeing projects through to completion and learning from any mistakes or challenges encountered and documenting them.
• Time Management: DevOps Engineers should manage their time effectively to meet project deadlines and balance multiple tasks. Prioritization and time management skills are important for success.
• Documentation: Maintaining accurate and comprehensive documentation of processes, configurations, and procedures is essential for knowledge sharing and troubleshooting.
• Resourcefulness: DevOps Engineers should exhibit resourcefulness when faced with unfamiliar challenges. They should be proactive in seeking solutions and leveraging available resources, including online documentation and colleagues.
• Ethical Conduct: Maintaining ethical standards in handling sensitive data, adhering to security policies, and respecting the privacy of users and customers is of utmost importance. DevOps Engineer should adhere to DevOps ISO-27001 standards within the Software Development Life Cycle (SDLC)
• Resilience: DevOps work can be demanding, especially during critical incidents or high-pressure situations. A DevOps Engineer should display resilience, staying calm and focused when addressing urgent issues and remaining professional at all times.
• Team Player: Collaborating effectively within the team and contributing positively to team dynamics is essential. A DevOps Engineer should be supportive of team goals and willing to assist team members when needed.

Living our Spirit:

• Encourage the spirit of teamwork and collaboration and working together achieving common goals for the DevOps Team.
• Embracing others, respecting their authenticity, and fostering an environment where Team members feel encouraged to express their ideas, opinions, and skills.
• Remaining agile and driving continuous improvement within the DevOps space by embracing each day as an opportunity for learning, innovation and fearless problem-solving.
• Being accountable and committed to stepping up and been involved in working towards a high-performance culture at BET.

Qualifications

• Diploma / Degree in IT or working experience in an IT related field.
• Minimum of 2 years in an IT related field
• Detailed knowledge of the SLDC and management of software projects
• Basic understanding of software development concepts and programming language like .NET, C#, and JavaScript frameworks such as Angular and React.
• Familiarity with version control systems like Git.
• Knowledge of basic networking and server administration.
• Eagerness to learn and adapt to new technologies and tools.
• Strong communication skills and the ability to work collaboratively within a team.
• Problem-solving mindset and attention to detail.

Apply Before 03/27/2026

go to method of application »

Responsibilities

• This position is a shift work based with a rotational schedule – This is a 365 day/7 days per week /24 hours a day department.
• Monitoring and analysis of cyber security events 
• Monitoring of network traffic to detect potential threats and then escalating where necessary.
• Analysing security breaches to identify the root cause and escalate to the Intermediate Security Analyst for resolutions.
• Services monitored will include, but are not limited to SIEM, IDS/IPS, Firewall, Web Application Firewalls, Data Loss Prevention (DLP), Databases
• Security Event Correlation and Reporting to appropriate Intermediate Security Analyst or Incident Response staff or relevant sources to determine increased risk to the business
• Research and stay aware current IT security trends and news.
• Recognize potential; successful; and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information Help colleagues install security software and understand information security management.
• Monitoring that all Security tools are working properly.
• Research security enhancements and make recommendations to management.
• Updates inaccurate and add missing knowledge base documents where required
• Handles escalations effectively, ensuring a minimal number of duplicate escalations created
• When acknowledging alerts, ensures alerts are closed at the end of every shift
• Monitors alerts and incidents diligently by actioning them in a timeous manner
• Investigates alerts using the systems provided and adds investigation details to escalated incident descriptions
• Reports back on identified trends that may be forming and/or proactive actions taken to reduce spam
• Use advanced analytic tools to determine emerging threat patterns and vulnerabilities.

Qualifications

• Matric or equivalent certification required. 
• Minimum of one (1) year in a Security (SOC) role and three (3) years preferred in Support. 
• Experience and Knowledge with SIEM, IDS/IPS, Firewall, Web Application Firewalls, Data Loss Prevention (DLP) and Security Event Correlation
• Excellent analytical and problem-solving skills
• Experience with technical writing
• Possess an understanding of security standards and risk management
• Have excellent written and verbal communication skills
• Possess the ability to adjust and adapt to changing priorities in a dynamic environment
• Be able to multi-task and be pro-active in addressing issues and requests
• Possess technical acumen and the ability to understand and interpret technical specifications
• Security + beneficial but not required

Living the spirit: 

• Embrace authenticity by recognizing that each team member's unique perspective, background, and ideas enrich our collective approach to security. 
• By daring to be ourselves, we contribute to a diverse and dynamic environment, fostering innovation and adaptability.
• We thrive on the exhilaration of safeguarding our organization's digital assets in an ever-evolving landscape of cyber threats. 
• Each day presents new challenges, and we approach them with curiosity, resilience, and a sense of adventure. This attitude fuels our drive to stay at the forefront of IT security.
• We firmly believe that a unified team is the cornerstone of our success. We actively collaborate, share knowledge, and support each other. Our spirit of teamwork extends beyond our immediate team to include our colleagues from various departments. We encourage and embrace the idea of Teamwork makes the dream work as we all work together to achieve business goals 
• We wholeheartedly embrace the responsibilities that come with the role, from monitoring security access to analysing security breaches. We proactively raise our hands, taking initiative to protect our organization's assets and uphold the highest standards of information security.

Apply Before 04/01/2026

go to method of application »

Skill Set

• Attention to detail
• Programming Languages
• Communication
• Teamwork
• Attention to detail
• Data Structures and algorithms 
• Communication and collaboration

Responsibilities

Technical Outputs:

 Design Fit for Purpose Solutions & Algorithms 

• Design solutions using most appropriate approved architectural pattern. 
• Design solutions for multi-tier architectures. 
• Ensure design meets best practices and are Test, DevOps and Support friendly

Perform Planning 

• Identify and establish objectives for self. 
• Work on objectives or goals within timeline. 
• Consider all reasonable factors, impediments, and obstacles.

Implementation - Ensure the Solution is Functionally Complete 

• Deliver a solution which covers all the agreed specified tasks and user objectives. 
• Deliver a correct solution which provides the correct results with the needed degree of precision. 
• Ensure checked in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution has a High Usability Factor 

• Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency, and satisfaction.
• Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency. 
• Ensure the solution protects the user against making errors. 
• Ensure the user interface is pleasing and presents a satisfying interaction for the user.

Implementation – Ensure the Solution is Reliable 

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks). 
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors. 
• Respond to outages and failures when and where needed. 
• Improve fault tolerance even when operational conditions are not optimal. 
• Ensure the solution is maintainable, and actively seek methods to reduce down-time. 
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term. 
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission). 
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types. 
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data, or settings. 
• Ensure the solution has a high degree of survivability despite third-Party interventions (attacks, human errors, hardware, or software faults). 
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later. 
• Ensure wherever actions can be traced uniquely to the entity which performed it. 
• Ensure wherever possible the identify of an entity can be proved to be the correct one.

Implementation – Ensure the Solution is Maintainable 

•  Ensure relevant documentation is provided to support teams to reduce development support burden

Respond to Outages & Failures 

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time. 
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s. 
• Be available to handle emergency outages and failures for your or your teams’ solutions. 
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time. • Recommend and execute approved improvements to development methods and solutions. 
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness. 
• Maintain solutions which have completed development and are in the operations phase. 
• Develop and maintain technical support documentation. 
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Behavioural Outputs:

Adaptably Resilient

• Adapts to change and is open to innovative ideas and willing to take on new responsibilities. 
• Able to manage pressure and can effectively adjust plans to meet changing needs/demands. 
• Changes his/her interpersonal style and approach based on the circumstances. 
• Adapts behaviour to maintain cooperative relationships with others. 
• Accepts changes to task, plans and procedures to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions. 
• Maintains a positive attitude in the face of change.

Decision Making Quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others. 
• Ensures others understand the decision before moving forward. 
• Considers short- and long-term implications of the decision. 
• Able to logically defend and explain judgements and decisions. 
• Takes steps to accurately define the problem before seeking a solution. 
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving 

• Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation. 
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible. 
• Solves problems through questioning the status quo.

Living our Spirit:

• Engages in cross-functional collaboration and problem solving whilst encouraging a culture of inclusivity. 
• Actively drives a culture of versatility and adaptability by supporting other Team Members not only within the department, but within BET Software as a whole. 
• Shows up in an authentic manner and leverages off the team’s diversity to achieve deliverables. 
• Views challenges as opportunities to expand on their knowledge base and takes a creative approach to overcoming the challenges.

Qualifications

• Minimum 1 years’ experience within a development environment is advantageous. 
• 1-year database experience is advantageous. 
• 1 - 2 years server/ client-side language is advantageous 
• Good written and verbal communication skills. 
• Strong attention to detail.

Apply Before 04/01/2026

go to method of application »

Skill Set

• Attention to detail
• Effective communicator 
• Problem Solving/ Resolution Driven
• Client Centric
• Software Development and Maintenance 

Responsibilities

Job Responsibilities:

Perform Planning

• Identify and establish objectives for self and team.
• Work on objectives or goals within timeline.
• Consider all reasonable factors, impediments and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.

Implementation - Ensure the Solution is Functionally Complete

• Deliver a solution which covers all the agreed specified tasks and user objectives.
• Deliver a correct solution which provides the correct results with the needed degree of precision.
• Ensure checked in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution is Reliable

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks)
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal.
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
• Ensure the solution is maintainable, and actively seek methods to reduce down-time.
  Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.
• Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data, or settings.
• Ensure the solution has a high degree of survivability despite third-Party interventions (attacks, human errors, hardware or software faults).
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later.
• Ensure wherever possible actions can be traced uniquely to the entity which performed it.
• Ensure wherever possible the identify of an entity can be proved to be the correct one.
• Implementation - Ensure the Solution is Maintainable
• Ensure the solution and its relevant code base supports ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to support teams to reduce development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Verify Deployed Solutions

• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving, software or other operational usage environments.

Respond to Outages & Failures

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
  Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
• Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• solutions which have completed development and are in the operations phase.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Direct 3rd Party Development Partners

• When required supply appropriate information, domain knowledge and access to partners.
• Provide timely, relevant and constructive feedback to assist the partner to achieve success.
• Take corrective action when deviation from the plan is observed.
• Take all appropriate steps to ensure organisational success.
• Engages in cross-functional collaboration and problem solving whilst encourages a culture of inclusivity.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within BET Software as a whole.
• Shows up in an authentic manner and leverages off the team’s diversity to achieve deliverables.Views
• Challenges as opportunities to expand on their knowledge base as well as encourages junior team members to do the same and takes a creative approach to overcoming the challenges.

Qualifications

• At least 3-5 years’ experience within a development environment is advantageous.
• 2 - 5 years database experience 3 -5 years server/client- side languages are advantageous.
• Good written and verbal communication skills.
• Strong attention to detail

Apply Before 04/01/2026

go to method of application »

Skill Set

• Designing, implementing and managing complex DevOps processes and infrastructure 
• Support integration of Development and Operation

Responsibilities

Deployments and responsibilities:

• Design & Implement CI/CD solutions using most appropriate approved patterns.
• Design & Implement CI/CD solutions for single and multi-tier architectures.
• Track monitoring and alerting of downstream operations to identify issues with CI/CD
• Share successful patterns for building applications/services and deployments across teams and/or products.
• Be actively involved with roll-back/forward decision making.
• Planning Preparation - Gather & Analyse User/Business System Requirements
• Identify all dependencies, including those which may not be immediately apparent.
• Act based on your understanding/findings to reduce the possibility of failure.
• Understand the CI/CD requirements for all projects by attending project planning meetings when required or taking all other reasonable steps to:
• Explain and help teams visualise the end-to-end flow of software, through DevOps.
• Help teams get a better understanding of the steps involved to get CI/CD done which in turns brings value to the customer.
• Share operational needs and development forecasts to allow for accurate planning of projects in a timely manner.
• Working with project managers and developers to get software and systems up and running in a timely manner and ensuring long-term scalability for the business.

Implementation of Solution

• Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.
• Ensure the Solution is Functionally Complete, Compatible with existing/other technology/frameworks.
• Ensure Solution has a High Usability factor, is Reliable and Maintainable
• Understand and implement containerisation where the concept of virtualisation not only mimics the digital configuration of the hardware but also mimics the OS and libraries that encompass the entire runtime environment.
• Implement testing strategy as part of CI/CD to ensure quality of deployments and security.

Perform Monitoring and Configuration

• Ensure accelerated CI/CD with the use of continuous monitoring and configuration management tools.
• Deploy all new applications/solutions/modules.
• Perform upgrades and complete fixes within the production environment.
• Ensure that all modules are ready for production based on specific procedures.
• Ensure that the documenting of knowledge transfer happens.
• Perform ongoing evaluation of existing applications and platforms.
• Recommend solutions to enhance performance by gap analysis.
• Perform Monitoring, Configuration. Maintenance and Troubleshooting of the implemented solution(s)

Use Tools and Technologies

• Display a thorough understanding of DevOps key concepts.
• Display knowledge of various DevOps tools and technologies.
• Identify new tools which would improve the overall effectiveness of DevOps.
• Use tools to increase the overall development velocity and code quality.
• Familiarity with GitHub and GitHub Actions.
• Understanding the use and implementation of microservices.

Technical Outputs:

• Infrastructure as Code (IaC): Develop and maintain infrastructure automation scripts and templates using tools like Terraform, CloudFormation, or Ansible to provision and manage infrastructure resources.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and optimize CI/CD pipelines to automate software build, testing, and deployment processes, ensuring fast and reliable releases.
• Deployment Automation: Automate the deployment of applications and services to various environments, such as development, staging, and production, while ensuring consistency and reliability.
• Monitoring and Alerting: Set up monitoring tools and define alerting thresholds to proactively detect and address system issues or performance bottlenecks.
• Security Integration: Implement security best practices throughout the CI/CD pipeline, including vulnerability scanning, access control, and compliance checks.
• Containerization and Orchestration: Use technologies like Docker and Kubernetes to containerize applications and manage container orchestration for scalability and resilience.
• Version Control: Maintain and enforce version control systems (e.g., Git) for code and infrastructure configurations, ensuring collaboration and traceability.
• Scripting and Coding: Write scripts and code in languages like Python, Bash, or PowerShell to automate various tasks and create custom tools.
• Documentation: Create comprehensive documentation for configurations, processes, and troubleshooting guides to facilitate knowledge sharing and onboarding.

Behavioural Outputs:

• Communication Skills: Collaborate effectively with cross-functional teams, including developers, system administrators, and management, to understand requirements and convey technical information clearly.
• Problem Solving: Exhibit strong problem-solving skills to identify and resolve complex technical issues promptly, minimizing downtime and disruptions.
• Adaptability: Be flexible and adaptable to evolving technologies and industry trends, continuously learning and improving skills.
• Project Management: Effectively plan and prioritize tasks, manage project timelines, and ensure that DevOps projects meet their objectives on time and within budget.
• Leadership and Mentorship: Provide guidance and mentorship to junior and intermediate DevOps team members, fostering their professional growth and skill development.
• Team Collaboration: Foster a collaborative and positive work environment, working closely with development and operations teams to achieve common goals.
• Security Awareness: Stay updated on security best practices and ensure that security is integrated into all DevOps processes.
• Proactive Monitoring: Proactively monitor systems and services, taking preventive actions to address potential issues before they become critical.
• Continuous Improvement: Continuously seek opportunities to optimize and improve DevOps processes and workflows for increased efficiency and reliability.

Qualifications

• Diploma / Degree in IT or working experience in an IT related field.
• Microsoft Certified: Azure DevOps Engineer Expert.
• Minimum of 5 years in an IT related field.
• Detailed knowledge of the SLDC and management of software projects.
• Basic understanding of software development concepts and programming language like .NET, C#, and JavaScript frameworks such as Angular and React.
• Familiarity with version control systems like Git, GitHub and GitHub Actions.
• Eagerness to learn and adapt to new technologies and tools.
• Strong communication skills and the ability to work collaboratively within a team.
• Problem-solving mindset and attention to detail.
• Understanding and/or knowledge of Cockroach DB, Redis, and/or SQL Databases.
• Knowledge of PowerShell Scripting such as winrm.
• Red Hat Certified Engineer (RHCE)
• Certified Kubernetes Administrator (CKA)
• Certified Docker Associate (DCA)

Apply Before 04/01/2026

go to method of application »

Skill Set

• Delivering, maintaining, and optimizing infrastructures, databases, and middleware capabilities
• Design & Implement CI/CD solutions using most appropriate approved patterns.
• Gather & Analyse User/Business System Requirements
• Ensure the Solution is Functionally Complete, Compatible with existing/other technology/frameworks.
• Design & Implement CI/CD solutions for single and multi-tier architectures.
• Understanding of the steps involved to get CI/CD done
• Perform upgrades and complete fixes within the production environment.

Responsibilities

Deployments and responsibilities:

• Design & Implement CI/CD solutions using most appropriate approved patterns.
• Design & Implement CI/CD solutions for single and multi-tier architectures.
• Track monitoring and alerting of downstream operations to identify issues with CI/CD
• Share successful patterns for building applications/services and deployments across teams and/or products.
• Be actively involved with roll-back/forward decision making.
• Planning Preparation - Gather & Analyse User/Business System Requirements
• Identify all dependencies, including those which may not be immediately apparent.
• Act based on your understanding/findings to reduce the possibility of failure.
• Understand the CI/CD requirements for all projects by attending project planning meetings when required or taking all other reasonable steps to:
• Explain and help teams visualise the end-to-end flow of software, through DevOps.
• Help teams get a better understanding of the steps involved to get CI/CD done which in turns brings value to the customer.
• Share operational needs and development forecasts to allow for accurate planning of projects in a timely manner.
• Working with project managers and developers to get software and systems up and running in a timely manner and ensuring long-term scalability for the business.

Implementation of Solution

• Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.
• Ensure the Solution is Functionally Complete, Compatible with existing/other technology/frameworks.
• Ensure Solution has a High Usability factor, is Reliable and Maintainable
• Understand and implement containerisation where the concept of virtualisation not only mimics the digital configuration of the hardware but also mimics the OS and libraries that encompass the entire runtime environment.
• Implement testing strategy as part of CI/CD to ensure quality of deployments and security.

Perform Monitoring and Configuration

• Ensure accelerated CI/CD with the use of continuous monitoring and configuration management tools.
• Deploy all new applications/solutions/modules.
• Perform upgrades and complete fixes within the production environment.
• Ensure that all modules are ready for production based on specific procedures.
• Ensure that the documenting of knowledge transfer happens.
• Perform ongoing evaluation of existing applications and platforms.
• Recommend solutions to enhance performance by gap analysis.
• Perform Monitoring, Configuration. Maintenance and Troubleshooting of the implemented solution(s)

Use Tools and Technologies

• Display a thorough understanding of DevOps key concepts.
• Display knowledge of various DevOps tools and technologies.
• Identify new tools which would improve the overall effectiveness of DevOps.
• Use tools to increase the overall development velocity and code quality.

Behavioural Outputs:

• Collaboration: A DevOps Engineer should actively engage with cross-functional teams, including developers, system administrators, and QA professionals, to foster a collaborative environment. They should openly communicate, share knowledge, and work together to achieve common goals.
• Continuous Learning: DevOps Engineers should demonstrate a strong commitment to learning and self-improvement. The field of DevOps is continually evolving, so staying up to date with new technologies and best practices is crucial.
• Adaptability: Being able to adapt to changing requirements, tools, and technologies is a key trait. DevOps environments often require quick adjustments to address evolving project needs.
• Attention to Detail: DevOps tasks often involve complex configurations and automation scripts. A DevOps Engineer should show meticulous attention to detail to ensure accuracy and reliability.
• Problem-Solving: The ability to identify and solve technical issues efficiently is fundamental. DevOps Engineers should approach problems methodically, using analytical skills to diagnose and resolve issues.
• Communication: Effective communication is vital for sharing information, presenting ideas, and discussing solutions. DevOps Engineers should be able to articulate technical concepts to both technical and non-technical team members.
• Ownership and Accountability: Taking ownership of tasks and being accountable for their outcomes is crucial. This includes seeing projects through to completion and learning from any mistakes or challenges encountered and documenting them.
• Time Management: DevOps Engineers should manage their time effectively to meet project deadlines and balance multiple tasks. Prioritization and time management skills are important for success.
• Documentation: Maintaining accurate and comprehensive documentation of processes, configurations, and procedures is essential for knowledge sharing and troubleshooting.
• Resourcefulness: DevOps Engineers should exhibit resourcefulness when faced with unfamiliar challenges. They should be proactive in seeking solutions and leveraging available resources, including online documentation and colleagues.
• Ethical Conduct: Maintaining ethical standards in handling sensitive data, adhering to security policies, and respecting the privacy of users and customers is of utmost importance. DevOps Engineer should adhere to DevOps ISO-27001 standards within the Software Development Life Cycle (SDLC)
• Resilience: DevOps work can be demanding, especially during critical incidents or high-pressure situations. A DevOps Engineer should display resilience, staying calm and focused when addressing urgent issues and remaining professional at all times.
• Team Player: Collaborating effectively within the team and contributing positively to team dynamics is essential. A DevOps Engineer should be supportive of team goals and willing to assist team members when needed.

Living our Spirit:

• Encourage the spirit of teamwork and collaboration and working together achieving common goals for the DevOps Team.
• Embracing others, respecting their authenticity, and fostering an environment where Team members feel encouraged to express their ideas, opinions, and skills.
• Remaining agile and driving continuous improvement within the DevOps space by embracing each day as an opportunity for learning, innovation and fearless problem-solving.
• Being accountable and committed to stepping up and been involved in working towards a high-performance culture at BET.

Qualifications

• Diploma / Degree in IT or working experience in an IT related field.
• Minimum of 2 years in an IT related field
• Detailed knowledge of the SLDC and management of software projects
• Basic understanding of software development concepts and programming language like .NET, C#, and JavaScript frameworks such as Angular and React.
• Familiarity with version control systems like Git.
• Knowledge of basic networking and server administration.
• Eagerness to learn and adapt to new technologies and tools.
• Strong communication skills and the ability to work collaboratively within a team.
• Problem-solving mindset and attention to detail.

Apply Before 04/01/2026

go to method of application »

Skill Set

• Recruitment

Responsibilities

Job responsibilities:

• Follow the recruitment process as outlined, unless otherwise advised.
• Obtain pre-recruitment authorization form signed off by management in order to proceed with recruitment process.
• Draft internal and external advertisements for vacancies. Place adverts after sign off from the Line Manager.
• Conduct pre-screening interviews against job spec and eliminate unsuitable candidates early on in the recruitment process. Collate and present CVs to the line manager for consideration.
• Coordinate/facilitate interviews. Coordinating diary times and scheduling interviews with relevant Line Managers and/or Recruitment Manager.
• Ensure competency-based interview questions are posed as part of targeted selection process.
• Ensure that reference checks are completed for the final shortlisted candidate, as well as other formal checks (credit/fraud/criminal/qualification/driver’s license etc. where appropriate) and obtain a most recent pay slip.
• Draft offer letter for candidate after package has been approved.
• Maintain all pertinent application and interview data. Ensure that interview notes, guides and reference checks are uploaded onto the HRIS.
• Ensure that all candidates who do not meet the requirements are advised by way of rejection letters, emails or notifications. Ensure each candidate has received feedback regarding the outcome of the interview/ ensure agencies receive feedback.
• Utilize the internet for sourcing of candidates.
• Maintain a pool of readily available candidates.
• Formally start building a database of candidates that can be referred to.
• Coordinate polygraph examinations when required. Send brief to candidate and invites in terms of sessions.
• Provide daily reports and monthly reports.
• Attend weekly recruitment meetings.
• Attend to ad hoc tasks/projects as and when the need arises.

Qualifications

Job specification:

• An HR or related qualification is preferred.
• 2 – 3 years recruitment experience.
• Results driven: Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals. 
• Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility. 
• Reporting: Collate and report on information. Account for and verify reporting figures/ statistics. Review/analyse reporting statistics and figures in order to identify trends and make relevant recommendations. 
• Relationship management: Developing and maintaining professional business associations at all levels. Establish relationships both inside and outside the organization. Effectively apply networking and influencing skills. 
• Interview skills: Understands best practice interview techniques to ensure that high calibre candidates are selected. 
• Proven experience in headhunting/sourcing and networking initiatives.

Advantageous: 

• Driver’s license.
• Previous experience recruiting within a technology sector.

Apply Before 04/07/2026

go to method of application »

Responsibilities

Job Responsibilities:

Lead the IT Field Service Team

• Provide daily direction and communication to team members to ensure Field Service tickets are answered in timeously, and efficient manner.
• Assist the team in resolving complaints and escalations from end users and management. 
• Ensure fast turnaround time on ticket resolution and high customer satisfaction.
• Oversee the tickets to completion.
• Conduct daily Agile meetings with the IT Field Service Team as the scrum master to delegate daily prioritized tasks.
• Provide team with effective and efficient troubleshooting methodology to ensure efficiency of the team.
• Be the point of contact for all time and attendance issues the team member might have.
• Interface when necessary with stakeholders or 3rd party vendors to obtain any assistance required.
• Ensure correct entries are inserted into the IT Service Management Tool 4Me and Genesys.

Technical Support and escalations 

• Provide hands on day to day technical support for team members.
• Responsible for all IT maintenance at Branches. 
• Provide end user with basic training on core software and hardware used. 
• Point of contact for customer complaints or escalations.

Site Survey & Documentation Reporting 

• Compile checklists to ensure continuous updated information pertaining to branches are well documented.
• Compile technical standard operating procedures for all known errors.
• Compile daily, weekly and monthly reporting on IT Field Service statistics for Management. 

Customer Centricity

• Feedback to customer on status of all unresolved escalated queries.
• Ensure protection of all user’s data in compliance with company policies.

Continuous improvement 

• Ensure adherence to policies and procedures by team members and to continuously evaluate for improvements.
• Ensure attention is given to employee experience.
• Focus on a proactive approach rather than a reactive one.
• Evaluate, analyse and provide necessary recommendations for improvement to Leadership based on user feedback and technical observations. 

Technical assistance for Infrastructure Projects 

• Constructively participate as a member of the wider IT Department.
• Responsible for resources allocated to any IT Related tasks or projects which may be assigned.
• Demonstrate professional skills and a high standard of integrity.

Key skills/attributes/position specific competencies: 

• Knowledge of Microsoft Desktop, Server and or Azure applications
• Knowledge of computer hardware and peripherals, backup and networking (LAN, VPN)
• Excellent written and verbal communication skills – especially writing professional reports
• Strong telephonic and written etiquette
• Information technology system support skills
• Excellent Microsoft Office skills
• Negotiation and networking skills
• Professional and punctual approach
• Commitment to user experience and exceptional attention to details
• High level of integrity and confidentiality
• Able to work under pressure
• Highly self-motivated
• Systems troubleshooting
• Accountability
• Initiative
• Information-seeking
• Problem-solving
• Personal development
• High level of ethics to ensure corporate responsibility
• After hours availability for critical support where required.
• Understanding project management concepts.

Qualifications

Job Specification 

• Diploma or Degree in Computer Systems advantages.
• At least 3 years’ experience in supervising or team lead within a service desk / help desk environment, infrastructure remote support.
• Experience with service level agreements and maintenance.
• Experience in networking and telecoms covering Microsoft applications.
• Experience in working on Projects.
• Valid Driver’s License Required. 
• CompTIA Network + (advantages).
• Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantages).
• ITIL Foundation certification (advantages).
• Microsoft Systems Engineer (MCSE) (advantages).
• Experience with Office 365 and Azure (advantages).

Apply Before 04/03/2026

go to method of application »

Skill Set

• Defect Management
• Testing 
• Reporting
• Execution of automation or loading test scripts
• Test script Implementation

Responsibilities

Job responsibilities:

• Analysis and Design: You will examine documentation like business requirements and specifications. This review helps you derive appropriate test estimates and formulate a strategic test approach, ensuring thorough test coverage.
• Implementation: You are responsible for developing automation or load testing scripts that adhere to internal standards and best practices. This process must be conducted leveraging version control tools to maintain organisation and efficiency.
• Execution: You will execute technical tests using the relevant tools, ensuring that each test is conducted methodically and accurately. This includes the execution of automated regression testing packs.
• Defect Management: A key aspect of your role involves formally logging any defects found during testing. You will follow up on the progress of these defects and retest them once they are addressed.
• Retesting and Regression Testing: You are tasked with conducting both retesting and regression testing to ensure that software changes have not adversely affected existing functionality or performance. You are responsible for creating and maintaining automated regression test packs.
• Reporting: You are responsible for creating test progress and test completion reports leveraging automated reporting capabilities as far as possible.
• Documentation and knowledge sharing: You will create documentation to facilitate knowledge sharing within the team.

Living the Spirit:

• The ideal candidate for this role exhibits a dynamic and positive attitude, coupled with a solution-focused mindset to tackle challenges. Key attributes include:
• Collaborative Teamwork: Engages actively in team efforts to achieve collective objectives, fostering a cooperative work environment.
• Adaptability and Openness to Change: Demonstrates flexibility and a willingness to adapt to evolving circumstances and environments.
• Eagerness for New Challenges: Shows enthusiasm for taking on new tasks and learning new skills, contributing to personal and professional growth.
• Promotion of Continuous Improvement: Encourages a culture of ongoing development and learning within the team by sharing insights and knowledge.
• Receptiveness to Feedback: Openly receives and acts upon feedback, acknowledging mistakes and taking responsibility for actions.
• Innovative Thinking: Brings fresh, creative ideas to the table, challenging conventional methods and suggesting novel solutions.
• Proactive Approach: Diligently follows up on pending issues until resolved, ensuring thorough and timely completion of tasks.
• Informed Decision-Making: Makes decisions based on factual data and analysis, ensuring they are timely and well-considered.
• Integrity in Communication: Maintains honesty, accuracy, and completeness in all forms of communication, upholding high ethical standards.
• Consistent Adherence to Processes: Reliably follows established protocols and policies, ensuring consistency and quality in all tasks undertaken.

Qualifications

• BSc, BCom, Ndip
• At least 1 year of experience in a software testing role
• ISTQB certifications are advantageous

Apply Before 04/02/2026

go to method of application »

Skill Set

• Excellent communication, motivational and interpersonal skills.
• Strong attention to detail.
• Demonstrated mentoring/leadership skills.
• Proficiency in architectural design principles and fundamental concepts.
• Be able to Adapt to change.
• Time Management skills.

Responsibilities

Technical Leadership

• Provide technical leadership to the team through collaboration sessions and knowledge sharing initiatives.
• Engage regularly with software architects in order to ensure the development within the team is according to architectural guidelines.
• Work with other developers, designers/analysts, and architects to make sure that the solutions meet application requirements and performance goals.
• Ensure checked in code is reviewed to ensure standards are met and the code base is sound.
• Ensure that all technical solutions that are rolled out consider compatibility with other environments and dependencies; have a high usability factor; are reliable to reduce down time and perform at maximum efficiency during peak periods of usage; consider security at its highest level (third party attacks; data protection etc). 
• Drive the adoption of processes within the team which consider and meet the expectations of technical throughput rates and responses; processing times; effective resource utilization during operation and where the system or solution ensures maximum operational capacity requirements are met.

Quality of Software Implementation:

• Ensure rigorous testing of any solution before deployment and create standards and processes within the team to align to these.
• Ensure the delivery of a complete and technically appropriate solution which covers all the agreed specified tasks and user objectives and has been tested thoroughly.
• Ensure relevant documentation is provided to support teams to reduce development support load.
• Where possible work to develop and implement a quality mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Initiative and Innovation

• Implement improved processes that have a positive effect on the team’s performance and company bottom line. 
• Technical problems and opportunities are anticipated and dealt with immediately considering any technical dependencies. 
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within team and to the wider group.
• Incorporates the new abilities into the day-to-day operational activities to improve performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices. 
• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.
• Adapts to change by having a growth mindset, handling pressure well and demonstrating resilience. 
• Ensure quality decisions are made by collaborating with others, considering the possible short- and long-term implications, and basing decisions on a careful and systematic review of all the information. 

Knowledge Share

• Identify team members requiring a specific knowledge, skill or understanding and seek ways to impart or upskill the team members through coaching and mentorship 
• Verify the knowledge has been imparted successfully and if not, take steps to rectify gaps in transfer of the knowledge

Coaching/Mentoring

• Provides guidance, training, and problem-solving assistance to other Team Members from a technical point of view.
• Mentors and contributes to the growth of junior, intermediate and senior team members.
• Designs and delivers end-user training and training materials.

Living the Spirit:

• Actively drives a culture of collaboration and open communication within the team. 
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within the business as a whole. 
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.

Qualifications

• A minimum of 7 years’ experience within a development environment.
• Proficiency in architectural design principles and fundamental concepts.
• Demonstrated mentoring/leadership skills.
• Detailed knowledge of the SDLC and management of software projects.
• Excellent communication, motivational and interpersonal skills.
• Strong attention to detail

Apply Before 04/08/2026