Quality Supervisor at Caxton Digital

Job Description

• We currently have the above position available at our flexible packaging facility and wish to invite all suitably qualified applicants to submit their details for our consideration.
• The incumbent, reporting to the Continuous Improvement Manager will be responsible for leading quality assurance and laboratory operations to ensure consistent compliance with customer, regulatory, and certification requirements.

Key responsibilities:

Quality and Laboratory Management

• Lead and manage QA laboratory operations in line with approved sampling plans, operating procedures, test methods, and frequencies.
• Ensure compliance with ISO 17025, Good Laboratory Practices (GLP), ISO 9001, BRCGS, and SEDEX requirements.
• Ensure all quality specifications, SOPs, and test methods are current and available at the point of use.
• Oversee calibration and verification of laboratory and production testing equipment in accordance with the calibration programme.
• Maintain laboratory housekeeping, visual management, and safety standards.
• Ensure availability, suitability, and readiness of laboratory equipment, tools, and consumables.
• Review laboratory records daily and identify deviations, trends, and improvement opportunities.
• Ensure accurate and timely issue of Certificates of Analysis (COAs).
• Conduct internal audits and support external audits related to laboratory, health and safety, product safety and quality systems.

Non-Conformance & CAPA Management

• Manage internal, customer, supplier, and certification-related non-conformances.
• Manage and action inspection and quarantine locations within established time frames.
• Lead root cause analysis and ensure effective corrective and preventive actions (CAPA) are implemented and closed within defined timelines.
• Identify recurring non-conformances and drive systemic improvements.
• Support operations with investigations and participate in operational and quality review meetings.
• Ensure shopfloor awareness of quality requirements and product performance standards.

Trial & Product Development Support

• Participate in product development and trial planning meetings.
• Ensure trials are conducted in accordance with approved protocols and quality requirements.
• Verify trial data prior to specification finalisation.
• Monitor trials throughout the full trial lifecycle across all process stages.
• Issue trial releases, Certificates of Analysis, final product specifications, and Declarations of Compliance.

Operational & Continuous Improvement Support

• Collaborate with manufacturing and continuous improvement teams to improve product performance and reduce waste.
• Conduct ad hoc testing and investigations to verify ongoing compliance with quality and product safety requirements.
• Support continuous improvement initiatives using data-driven quality insights.

To be considered for this position, you will need to meet the following requirements:

• Grade 12
• Diploma or Degree in Packaging or Chemistry or Chemical Engineering [Advantageous]
• Minimum 5 years' experience in a manufacturing quality & laboratory environment.
• Demonstrate experience with ISO 9001, FSSC 22000, BRCGS, 17025, external audits and product development
• Experience in flexible packaging, plastics or FMCG manufacturing [Advantageous]
• Proven experience in managing QA laboratories & QA teams.
• Formal training in root cause analysis, CAPA & internal auditing [Advantageous]