Address144 Bram Fischer Drive, Randburg, South Africa
About MultiChoice
MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-... read moreNet (delivers thematic channels and exclusive content to DStv subscribers) and SuperSport (provides comprehensive coverage of local and global sport). DStv Media Sales (commercial airtime sales and on-air sponsorship), DStv Mobile (mobile television content and services), MWEB (internet service provider), DStv Online (delivering entertainment content and services from the MultiChoice family to customers via breakthrough technologies), Commerce Zone (e-procurement solutions) and Smart Village (gated community services) also form part of the group. MultiChoice's involvement in South Africa goes beyond it's core business. Through its corporate social investment, the company actively participates in social transformation and, through technology, enables individuals and communities to help themselves.
Key Performance Objectives Tasks
Operations Management
Ensure customers experience is of high standard and service by monitoring individual performance indicators on a day-to-day basis.
Lea
Tasks
Onboarding and Initial Risk Assessment
Facilitate the end-to-end Inherent Risk Questionnaire (IRQ) process.
Coordinate and assess Third Party Questionnaires (TPQs) across seven risk d
Tasks
Content and social media strategy
Daily, weekly, and monthly managing of social media platforms including content creation, scheduling, and planning.
Day
Tasks
Brand Management
Establish performance specifications, cost and price parameters, market applications and sales estimates.
Measure and report performance of all marketing campaigns an
Tasks
Operational Delivery
Management of the Travel & Expense Team and providing guidance from an operational standpoint, aligned to company policies.
Managed the End-
Tasks
Business Operations
To be one stop resolution agent for each customer that walk into the Service/Experience Centre.
Ensure customers experience is of high standard and service b
Key Performance Areas
Conducting investigations
Conduct investigations
Undertakes investigations into irregularities as directed by the Senior Manager: Forensic Services, under
Key Performance Objectives
Tasks
Strategy Execution
Implement the social media strategy aligned with business objectives
Translate strategic goals into actionable content plans and engag
Tasks
Customer Relations
Effortless Customer Experience Delivery
Ensure delivery of customer service objectives.
Own & resolve customer issues as comprehensively as possible on first
Tasks
Sales Operations
Responsible for retail sell out performance of assigned regional retailer, agency and installer base, for DStv hardware and accessory solutions.
Responsible for sell
Tasks
Operational Delivery
Data enablement for successful implementation of CVM campaigns
Ensure the successful deployment of CVM offers and monitoring.
Extract and transform data in prep
About the Role
Help the businesses to implement solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilit
Tasks
Achieve Budgets
Achieve budgets within the designated area of responsibility across, but not limited to:
SA Budget
SA ATL Budget
General Entertainment: Local & Third Party ch
Key Accountabilities:
Operational Delivery
Lead the identification of new cohorts of customers to be targeted to improve on campaign effectiveness
Develop and drive the ROI of base manageme
Key Performance Objectives
Payroll Compliance
Payroll compliance is essential to ensure that we meet all legal and regulatory requirements related to payroll. Non-compliance can result in fin
Key Accountabilities
Business Partnering
Act as the key Finance Contact to the divisional GMs and HODs.
Assist GMs and HODs with issues arising in the respective Cost Centres.
Maintain re
