Media Sales Senior Specialist Partnership & Integration at MultiChoice

Key Performance Objectives

Tasks

Partnership Governance & Management

• Manage day-to-day relationships with strategic technology, data, measurement and commercial partners.
• Establish and maintain partner governance frameworks, including operational reviews, performance scorecards and escalation processes.
• Conduct regular business reviews with partners to assess performance, identify opportunities and resolve operational challenges.
• Monitor partner performance against agreed deliverables and service commitments.
• Conduct operational and implementation assessments for new partnership opportunities and provide recommendations to the Senior Manager: Product & Partnerships.
• Identify opportunities to maximise value from existing partnerships through enhanced utilisation, capability expansion and commercial adoption.

Integration Programme Management

• Coordinate the end-to-end integration lifecycle for new technologies, platforms, products and services.
• Develop and maintain integration plans, project trackers, risk logs and implementation schedules.
• Facilitate stakeholder alignment across commercial, technology, operational and partner teams.
• Ensure integration requirements are documented, communicated and delivered against agreed milestones.
• Track integration progress and proactively identify risks, dependencies and blockers.
• Coordinate user acceptance testing and launch readiness activities before go-live.
• Define and monitor integration success metrics and post-implementation performance indicators.

Partner Enablement & Operational Readiness

• Ensure partners are operationally integrated into business processes and workflows.
• Coordinate onboarding activities for new partners across sales, operations and technology teams.
• Develop and maintain partnership documentation, operating procedures and integration guides.
• Support the creation of training materials and knowledge-sharing initiatives for internal teams.
• Ensure all partner capabilities are effectively communicated to relevant stakeholders

Product Launch & Market Readiness Support

• Support the launch of new products, audience solutions and commercial offerings.
• Coordinate partner readiness activities for product launches.
• Ensure all technical, operational and commercial dependencies are addressed before launch.
• Facilitate cross-functional alignment between Product, Sales, Ad Operations and Technology teams.
• Track launch performance and support post-launch optimisation initiatives.

Stakeholder Engagement & Cross-Functional Collaboration

• Act as the primary coordination point between internal business units and external partners.
• Facilitate regular stakeholder forums to align priorities, timelines and expectations.
• Ensure effective communication across all phases of partner onboarding and integration delivery.
• Escalate risks and issues to the Senior Manager: Product & Partnerships where appropriate.
• Promote collaboration and knowledge sharing across the digital advertising ecosystem.

Qualifications

• Bachelor's Degree in: Business Management, Marketing, Technology, Project Management or related field.
• Postgraduate qualification advantageous.
• Professional certifications in Project Management, Agile Delivery or Partner Management advantageous.

Experience

• 5–8 years of experience within digital advertising, media, technology, ad tech or partnership management environments.
• Demonstrated experience managing cross-functional projects and integration programmes.
• Experience working with technology vendors, media partners, data providers or advertising platforms.
• Strong understanding of digital advertising ecosystems including CTV, Programmatic and Audience Solutions.
• Experience coordinating stakeholders across commercial, operational and technical teams.
• Exposure to Pan-African media or advertising environments advantageous.
• Experience supporting product launches, onboarding initiatives or technology implementations.