Address144 Bram Fischer Drive, Randburg, South Africa
About MultiChoice
MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-... read moreNet (delivers thematic channels and exclusive content to DStv subscribers) and SuperSport (provides comprehensive coverage of local and global sport). DStv Media Sales (commercial airtime sales and on-air sponsorship), DStv Mobile (mobile television content and services), MWEB (internet service provider), DStv Online (delivering entertainment content and services from the MultiChoice family to customers via breakthrough technologies), Commerce Zone (e-procurement solutions) and Smart Village (gated community services) also form part of the group. MultiChoice's involvement in South Africa goes beyond it's core business. Through its corporate social investment, the company actively participates in social transformation and, through technology, enables individuals and communities to help themselves.
Tasks
Operations Management
Foster a customer centric culture by ensuring service levels for the Service Centre are maintained on the recommended ranges by managing staffing, training, schedu
Tasks
Business Operations
To be one stop resolution agent for each customer that walk into the Service/Experience Centre.
Ensure customers experience is of high standard and service by deli
Tasks
Content Origination
Contribute to the development of a comprehensive content strategy, including content calendar planning, audience segmentation, and platform optimization, to maximize
Tasks
Production Process
Actively involved in the long-term visioning process by being available throughout the development phase of the project
Ensure thorough pre-production planning is d
Tasks
Develop and Implement Sales Strategy
Conduct market research to identify potential clients and sales opportunities
Develop sales pitches and presentations that effectively communicate
Tasks
Customer Segmentation
Gather, review and organize customer data and profiles into segments.
Ensure maximum customer engagement and best possible results of Customer Engagement c
Key Performance Objectives
Operational Delivery
Preparation and capture of Invoices and Credit Notes for Payment
Provide support within the Accounts Payable function, Includes, Customer Ve
Key Accountabilities:
Operational Delivery
Anticipate and ensure that dashboards and reports are developed to support the delivery of Key Performance Indicators so that Corporate and in-count
Tasks
Technical Operations
Configure, maintain and operate commentary systems
Working knowledge of SD / HD video distribution
Place microphones to ensure quality sound.
Deploy and coord
Operational Delivery
Ensuring that all scheduled media goes to air correctly across all Supersport channels on the linear and OTT platforms.
Constantly check the missing files lists on the ser
Tasks
Operational Delivery
Ensure quality control of the broadcast systems and equipment.
Administration of engineering functions including fault reports, change control, maintenance plans,
Tasks
Operational Delivery
Drive the corrective and preventative maintenance of broadcast systems and equipment is carried out.
Involved in the creative design and implementation of the new
Key Performance Objectives
Deal Memo Loading
Create Third Party Deal Memo Licenses in Synergy
Consolidate all schedules into an inventory list which is distributed to, and used by, cross de
Key Performance Objectives
Identity and Access Management (IAM) Governance:
Develop and implement the IAM programme with policies and procedures.
Plan, implement, and manage identity and ac
Tasks
Project & ROI Management
Plan & execute projects & programmes aligned to DMS company strategy
Manage investment & return on the initiatives
Operationalize organ
Tasks
Deliver Results
Ensure accurate cost estimation based on coverage of customer requirements and project scope
Ensure project budget are managed within project scope
Ensure projects a
Tasks
Management of Data Analysis for Pricing Purposes
Manage all data analyses and processes that underpin the pricing process across Linear, Hybrid (OTT) & Digital platforms across the
Tasks
Budget Management
Ensure Cost effective use of resources
Ensure targets are met as per production requirements and specifications
Ensure variable strategies are planned to meet budg
