Credit Controller at IIE Rosebank College

Duties & Responsibilities:

Deal with all queries or specialized accounts such as cancellations/special arrangements which include:

• Identification and Tracing of unallocated payments
• Payment plan maintenance
• Incoming queries

Rehabilitating medium to high-risk accounts which include:

• Converting Query or overdue account to PTP (Promise to pay) or payment
• Payment arrangement/s for clients with difficulty maintaining standard contract Terms and Conditions.
• Clearly note all correspondence (verbal and/or written) on applicable accounting system
• Answering incoming calls (outcome of the call will determine what the next step is)

Minimum Requirements:

Qualifications

• Matric (NQF 4 Level qualification) minimum

Experience

• 7 Years Debt collection experience minimum