Credit Controller (Temporary) - Cape Town HQ at PepsiCo

Responsibilities

Job Overview:

• Sound knowledge of credit control processes end to end which includes proactively managing and collecting payments from company debtors, adherence to customer rules and requirements. Ensuring both timeous collection and maintenance of outstanding debts within agreed targets and Trading Terms. Timeous claims management and analysis by communicating with all relevant stakeholders. Accurate reporting and attention to detail on all accounts. Good business acumen. Sound Excel skills for statement compilation and account reconciliation methods such as VLOOKUP. Team player focused, passionate and able to work under pressure.
• Process allocation of payment on system in line with documented policy.
• Conduct analysis of all overdue amounts by mid-month to effectively obtain collections.
• Ensure swift, efficient resolution of all customer queries internally and externally.
• Maintain accurate, updated monthly reconciliation.
• Maintain sound customer relations by resolving queries and follow-up on such customers through trade visits.
• Effective liaison with the sales forces to enhance knowledge.
• Keep up to date with trade activities.
• Effectively monitor customer status relating to payment and risk status (i.e. RD cheques, stop supplies) and notify branch controllers and customers alike.
• Ensure timeous resolution of customer claims.
• Ensure accurate claim processing. 
• Customer visits to ensure resolution on outstanding queries & invoices.
• Capturing of payments and accurate reconciliation of debtor’s accounts.
• Claims management - control and processing of all claims deducted by customer in form of transport claims, sallies, ensuring that adhoc claims are processed by the sales admin team and that the stock related claims such as returns and damages is processed on time by the responsible unit.
• Master Data management – ensuring that the master data is 100% correct and compliant to the SOP. Also ensuring the safe and correct handling of debtor’s information, to be in line with the POPI act.
• Maintaining good customer relationships both internally and externally.
• Ensuring that the approved credit terms and limits are not exceeded.
• Bookkeeping – Ensuring accurate clearing of accounts, timeously submitting of statements to avoid nonpayment or late payments.
• Reporting – 30, 60, 90, 120 days reporting and action plans. POD Control. reporting, Price Discrepancy report, Cash Inflow and Settlement discount report.
• Advising superiors of potential bad debts in order to take necessary action steps.
• Inter department communication – Sales Admin, Sales, PFLS, etc.

Qualifications

• SAP & BI knowledge.
• Finance Degree/Diploma or Credit Management Qualification.                
• Credit Control background within FMCG environment.
• Knowledge of export customers, UCR numbers, SAD500.
• Min of 2-3 years Credit Control experience.
• Excellent interpersonal and communication skills.
• Code 08 drivers license.
• Aptitude for figures.
• Knowledge of Financial & Management Accounting
• Persuation, Influence & Negotiation Skills