Custodian Queries Executive at Catch

Job Description

• As our operations continue to grow, we're looking for a detail-oriented Custodian Queries Executive responsible for managing custodian document requests, coordinating with internal teams and custodian banks, ensuring timely and accurate documentation, and supporting the overall efficiency and service quality of the business.

KEY RESPONSIBILITIES

• Manage the full query document request lifecycle, from initial request through to receipt and submission-readiness
• Coordinate with internal teams to source documents quickly and resolve queries
• Track deadlines closely, flag risks early, and keep cases on schedule to avoid delays
• Develop strong knowledge of documentation requirements across different countries and tax jurisdictions
• Prioritise work based on business impact, helping unlock value faster for clients
• Maintain accurate records and reporting, and contribute ideas to improve team processes

EDUCATION:

• Commerce/Finance degree or similar, ideally with Honours.

EXPERIENCE:

• Minimum of 2 years work experience, ideally within professional corporate environment.
• Evidence of outperforming and exceeding expectations in previous roles.
• Knowledge of Microsoft Excel and keen analytical skills.
• Experience in project management, including internal and external stakeholder relationship management.

COMPETENCIES:

• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Proactive, creative, and highly motivated approach to achieving results.
• Positive attitude and team player.
• Detail-oriented with proven problem-solving skills.