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  • Posted: Apr 10, 2024
    Deadline: Not specified
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    MECS delivers an integrated HR management solution to a domestic and international client base, with in-house expertise that enables the management of a workforce around six key services: contractual manpower, recruitment, HR & IR management, payroll bureau services, project logistics, and employee benefits programs.


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    Customer Advisor - Electrical Product Support

    My client is seeking a Customer Advisor to work in a call centre/customer service environment.  You will guide customers buying electrical components/products via an online platform and enable them to transact on-line. You will enrich the customer experience and provide excellent customer support, thereby building customer loyalty.
    This is an EE opportunity.

    Requirements:

    • Matric plus a relevant customer service, commercial or technical qualification.
    • 3+ years experience in customer service/e-commerce or online product support.
    • Customer support experience working with electrical components or anything related to: mechatronics, iOT, science or electronics.
    • Good communications skills in standard English.
    • SAP experience is essential.
    • Experience in assisting customers with online search and browse for product selection and online transacting.
    • Ability to interpret technical information/specifications correctly.
    • Accurate data capturing.
    • Excellent attention to detail.
    • Flexibility to changing situations.
    • Mathematical capability and ability to work with financial calculations.
    • Positive attitude.

    Method of Application

    Interested and qualified? Go to MECS (Pty) Ltd on webapp.placementpartner.com to apply

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