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  • Posted: Dec 24, 2024
    Deadline: Not specified
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  • Nokia is a global leader in creating the technologies at the heart of our connected world. Powered by the research and innovation of Nokia Bell Labs, we serve communications service providers, governments, large enterprises and consumers, with the industry’s most complete, end-to-end portfolio of products, services and licensing. From the enabling infrastr...
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    Customer Security Manager - MEA

    Job Key Tasks & Responsibilities:

    • Act as single point of contact from Nokia towards defined customers in all security and data privacy topics.
    • Negotiate security clauses in supply-contracts and statements of work (SoW) for services projects with customers.
    • Accountability of all contractual security matters towards your scope of customers.
    • Perform gap and  impact analysis for regulatory and  contractual requirements for compliance with security and privacy requirements 
    • Security feedback and escalation on meeting the commitments made. 
    • Support delivery of the customer security solution as part of Customer and Delivery Teams.
    • Responsibility of personnel security and safeguarding information and assets during the customer project.
    • Supporting role with regards to customer security solution and requirements from pre-sales to delivery and CARE phase.
    • Supporting role in developing security sales plans for target accounts, including identification of potential sales opportunities.
    • Contribute to Cloud Security Design and compliance aspects for deploying telco services in Private, hybrid and public cloud-based solutions
    • Drive cyber security policy compliance in public cloud deployments(AWS, GCP, Azure etc)
    • Co-ordinate (a) reporting of high-profile vulnerabilities to customers, (b) assessment of customer provided security/pen test results with R&D, and (c) negotiation of expert severity, dispositions and mitigation plans with customers
    • Oversee compliance with customer contract software escrow requirements including reporting to customer, managing product list changes and driving resolution of issues
    • Handle customer queries, questionnaires related to security and privacy.
    • Evaluate customer requests for audits and assessments and co-ordinate the necessary activities in Nokia.
    • Participate to customer security community within Nokia and contribute to global and local mode of operations development and share best practices.

    KEY SKILLS AND EXPERIENCE

    Required Qualifications: Education, Technical Skills/ Knowledge

    • Knowledgeable and expertise of the latest trends pertaining to security in general and cyber security specifically.
    • Subject matter expert in security standards (e.g. ISO 27001, NIST, CMMC) and the latest trends.
    • Experience in or ability to relate to various security standards, frameworks and regulatory requirements 
    • Familiarity with DevOps know-how building and deploying infrastructure with cloud deployment, build and test automation technologies like ansible, docker, jenkins, etc.
    • Expertise in vulnerability management and CVSS framework.
    • Working knowledge of vulnerability scanning tools such as Anchore, Qualys and Tenable.
    • Working knowledge of customer remote access and customer data security and privacy solutions
    • Working knowledge of deploying telco cloud security solutions including 5G deployment and challenges related to access control and data privacy
    • Understanding of industry standards and frameworks (e.g. 3GPP, NESAS) and related solutions is an advantage
    • Security certification (e.g. CISM, CISSP, CRISC, CISA, CCSP) is an advantage. 
    • Project management certification (e.g. PMI) is an advantage 
    • Experience in translating security needs to business/ solution requirements and management of those requirements
    • Customer-oriented way of working and experience of customer service
    • Excellent oral presentation skills including the ability to simplify complex matters
    • Excellent interpersonal skills
    • Creative and problem-solving mind-set
    • Bachelor’s degree or higher
    • Strong security skills (5-10 years of experience)
    • Ability to collaborate across Business Groups/ Unit boundaries

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Nokia on fa-evmr-saasfaprod1.fa.ocs.oraclecloud.com to apply

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