Customer Service Rep - KCP at Kimberly-Clark

Job Description
Do you look at challenges from different perspectives and suddenly see a solution?

• If you are inspired by developing new ideas and looking at challenges from fresh viewpoints, then you have the talents to be the person we’re looking for. We encourage our employees to engage in creative problem-solving. We value your creative mind and give you the freedom to explore ideas. Let your creativity flourish! Check us out. An exciting opportunity exist for a Customer Service Representative at Bedfordview reporting to the National Customer Service Team Leader
• You will be accountable for the ‘end to end’ ownership of all Customer service activities for a portfolio of external customers. Including all ordering activities and also prompt query resolution across the entire Order to Delivery process. We'll need you to build up a sound relationship with your portfolio of customers, so as to understand their needs and ensure we deliver ‘value added’ service to our customers. We'd like you to utilize LEAN philosophies, so as to remove ‘non value’ added activities in order to free up resource to focus on these value added activities. We're on a mission to find a person who can bring a fresh view and new ideas to our customer services team. Someone who is tech savvy, especially on excel, with a minimum tertiary qualification. Customer service must be who you are!