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  • Posted: Oct 22, 2024
    Deadline: Not specified
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  • Cipla Limited is an Indian multinational pharmaceutical and biotechnology company, headquartered in Mumbai, India. Cipla primarily develops medicines to treat respiratory, cardiovascular disease, arthritis, diabetes, weight control and depression; other medical conditions.


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    Customer Services Team Leader

    Job Purpose

    • The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, data analysis and overall improving customer experience while building a positive and engaged environment.

    Key Accountabilities

    • Manage Daily Customer Services Operations
    • Order Fulfilment
    • Customer Query Management
    • Reporting
    • Customer Engagement
    • Pricing & Filing
    • Team Engagement
    • Customer Service Standards
    • Continues Improvement

    NB - Full JD is available on request

    Job Location

    • Parklands

    Disclaimer

    • Cipla is an Employment Equity employer, and this position will be filled based on our Employment Equity Plan.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Cipla on careers.cipla.com to apply

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