Customer Services Team Leader at Cipla October, 2024

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- Customer Services Team Leader at Cipla
Posted: Oct 22, 2024

Expires: Not specified

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Cipla Limited is an Indian multinational pharmaceutical and biotechnology company, headquartered in Mumbai, India. Cipla primarily develops medicines to treat respiratory, cardiovascular disease, arthritis, diabetes, weight control and depression; other medical conditions.

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Customer Services Team Leader
- Job Type Full Time
- Qualification Matric
- Experience
- Location Western Cape
- City Cape Town
- Job Field Customer Care, Success and Service
Job Purpose
- The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, data analysis and overall improving customer experience while building a positive and engaged environment.
Key Accountabilities
- Manage Daily Customer Services Operations
- Order Fulfilment
- Customer Query Management
- Reporting
- Customer Engagement
- Pricing & Filing
- Team Engagement
- Customer Service Standards
- Continues Improvement
NB - Full JD is available on request

Job Location
- Parklands
Disclaimer
- Cipla is an Employment Equity employer, and this position will be filled based on our Employment Equity Plan.
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Customer Services Team Leader at Cipla

Customer Services Team Leader

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Customer Services Team Leader at Cipla

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