Customer Success Lead - Chinese Clients at Alistair Group

What We’re Looking For

A versatile problem solver who likes to work with clients, internal and external, to make their lives easier and their businesses more profitable. A Business Development Manager that has extensive travel into Africa with sales/project experience in the mining sector.

The Job Spec:-

• Winning profitable new work for Alistair Group
• Visiting clients at project sites throughout Sub Saharan Africa and Asia
• Maintaining, developing, and updating the client database
• Maintaining and updating the pricing database
• Communicating with Clients and Project Controllers
• Understanding client needs and problems and providing solutions using Alistair Group’s current and potential resources
• Identifying new projects and strategic areas in which we should invest
• Inputting in the long-term Group strategy and development
• Enhancing customer experience with clear communication and innovative solutions
• Assist with building the most knowledgeable and effective business development team in the region
• Demonstrating a rational awareness of pricing and quote accordingly
• Making loading plans and tenders according to the client's requirement

What you should have:-

• A minimum of University Graduate Degree in any relevant discipline
• Fluent in Mandarin (essential) & English (intermediate)
• At least 5 Years Customer Service and Sales experience (essential)