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  • Posted: Jun 11, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Our story of purpose has seen us evolve into a revolutionary workwear business, supplying quality garments to local and international markets. We want to empower all working people to perform at their peak every day and this underpins our customer-centric approach to deliver the ultimate workwear experience. We are proud to own and control our entire supply ...
    Read more about this company


    Customer Support - Bloemfontein

    The main responsibilities of the role include:

    • Gaining a complete understanding of our entire product offering.
    • Understanding customer needs and connecting them to the right solutions.
    • Building and maintaining strong relationships with new and existing customers.
    • Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
    • Assist customers by preparing quotations for current and future orders.
    • Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
    • Ensure all our products are always well stocked and merchandised to the highest standard.
    • Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
    • Available to work on weekends when required.

    The experience we’re looking for:

    • Experience in a similar role focused on looking after customers.
    • Well-spoken with an excellent telephone manner.
    • Fluent in spoken and written English.
    • Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.

    Method of Application

    Interested and qualified? Go to Jonsson Workwear on to apply

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