Data Analyst (Junior) at Discovery Limited

Key purpose

The DFCR Telemarketing team is looking for an experienced Data Analyst. The ideal candidate should be highly skilled in all aspects of data analytics, including mining and generation. Additionally, you should be committed to transforming data into readable, goal-driven reports for continued innovation and growth.

Key outputs

• Develop, implement, and maintain leading-edge analytic reports
• Identify trends and opportunities for growth through analysis of data sets
• Create best-practice reports based on data mining and analysis
• Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning data
• Work directly with management and users to gather requirements, provide status updates, and build relationships

Competencies

• The successful individual will be required to demonstrate the following competencies:
• Use statistical methods to analyze data and generate useful business reports
• Work with management team to create a prioritized list of needs for each business segment
• Use data to create models that depict trends in the customer base and the client population as a whole
• Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity
• Develop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across data sets

Qualifications and Experience

The following knowledge and experience are required:

• Tertiary qualification.
• Stats / Math’s / Computer Science an advantage.
• BSC Computer Science / IT- Degree - advantageous.
• Proficient in Office 365, Advanced Excel, PL SQL, MS SQL Server, Power BI, Cognos
• Knowledge of MIS
• Excellent Excel skills
• Minimum 2 years work experience in similar role.
• Statistical analysis ability.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.