Data Analytics and Insights Manager at Absa

Job Summary

• Responsible for overseeing the delivery of data analytics, insights and business intelligence to our transactional banking business counterparts – product, sales and service. This requires a broad understanding of all data disciplines such as data infrastructure, data sourcing and data science, but a more in-depth understanding of disciplines pertaining to Analytics Delivery and Solutioning.
• A basic understanding of Data Governance principles is required and strong relationship skills will assist in forging quality engagements with role-players such as Sales, Product, Service, Information Technology, Digital and Data, to name a few. Another prime focus for this role is the development and delivery of sustainable data analytics solutions to provide insights to assist in the improvement of Client Engagement and Experience, Sales leads, Risk Management, Product insights and Customer Retention. This role has to complement the Bank’s existing data and analytics functions while striving to generate value from data analytics and insights.

Job Description

In this role you will be accountable for:

• Assess and formulate the most appropriate operating model and data monetization approach for the business
• Define and drive the business-wide analytics vision across business colleagues, digital and technology
• Be heavily involved in the business transformation, change and education needed to embed analytics into the culture to become insight-driven
• Play a strategic role in providing direction to generating business value from advanced analytics.
• Working with the digital and IT team to define the strategy for evolving the Big Data capability to serve the analytics use cases for the business unit.
• Identify key business priorities and agree priority areas with all relevant stakeholders.
• Manage the delivery of analytics initiatives against the strategy, ensuring the publishing of the project pipeline and dynamic alignment with business leads.
• Leverage fit for purpose statistical and analytical tools and techniques in deriving relevant insights
• Work in collaboration with the business to test the insights and engage in continuous improvement of insights
• Set a vision and strategy that is focused on customer value, owning the overall analytics outputs  to business areas, leveraging the digital and data science teams.
• Act as part research leader and part analytics leader to drive execution and generate value
• Integrate deeply with business leadership as a trusted and influential contributor to data- driven decision making, ensuring maximum impact of Data Science outputs
• Ensure highest level of professionalism in data risk management
• Design and implement relevant guidelines for teams working with sensitive client data
• Adhere to the data risk management framework to manage key risks and issues relating to the entire data life cycle, when required in terms of data quality, data standards, data analytics, data security, data privacy and data recovery measures.
• Deliver in-depth insights into the end-to–end journeys of customers, sales leads generation, fraud risk management, product measurement metrics and service process enhancements.
• Have a strong understanding of how to navigate traditional processes and systems to cater for usage of  non-traditional data and new applications
• Send in your application if you have a Post Graduate degree and over 5 years experience in  demonstrating clear understanding of statistical methodology in data science

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised