Data and Analytics Manager - Supply Chain Intelligence at RCL Foods

Job Description    
At RCL FOODS we see and do things differently - we think bigger, work smarter and collectively work as a team towards achieving our ambition: MORE food to MORE people, MORE often!

The RCL FOODS Talent Team is looking for a critical thinking Data Analytics Manager with impressive leadership and problem-solving skills to join the Supply Chain Intelligence team at Vector Logistics, based at Head Office in Durban. 

The position reports into the Supply Chain Optimization & Strategy Executive and will be responsible for:

• Leading the Vector Analytics Centre of Excellence (COE) to enable RCL FOODS and Vector’s vision of becoming an Insight Driven Organisation (IDO).
• Leading and implementing Vector’s data strategy by providing data & analytics solutions to the business and external customers that drive value and support the business in making more informed, effective, and intelligent business decisions through internal & external partnerships.
• Leveraging new & existing technologies (such as machine learning, AI and RPA) in order to facilitate sustainable growth of Vector Logistics.
• Design, manage & support analytics solutions & related platforms through agile approaches ensuring continuous improvement & business insight. 

Minimum Requirements    

• Completed a Bachelor's Degree in Engineering, Computer Science, Information Systems, Mathematics or Statistics.
• Minimum of 5 – 10 years’ experience within a similar role, ideally having worked in a Supply Chain environment.
• Expert working knowledge of Data Management Frameworks, SQL, BI tools, Power & Azure
• Analytics and visualisation experience across multiple business areas (for example  - Supply Chain, Customer, Finance, Customer Service, Control Towers)
• Experience working with Developers

Duties & Responsibilities    
Insight Driven Organisation

• Understanding Vector’s vision of data & analytics to support & deliver vision of becoming an Insight Driven Organisation (IDO).
• Ensure solutions to new and challenging data problems in the Vector ecosystem, including but not limited to, establishing a single source of truth, master and reference data management, defining the data landscape and organisational data processes.
• Work in conjunction with the Supply Chain Intelligence Executive to deliver and execute the data & analytics strategy based on the 5 year business strategy house.
• Design and implement a data & analytics technology stack to support key business initiatives. Adapt & update to align to industry innovations & fit for purpose tools. 
• Partner with business stakeholders, understand their business requirements and develop solutions to drive value for business functions and achieve objectives. 
• Play an advisory role in aligning and improving current business processes. Gain deeper understanding of processes to design & deliver value adding solutions considering best fit (cost, lead times, business impact, etc.) leveraging latest technologies & industry best practices.
• Identify opportunities to reduce IT cost and simplify technology landscape aligned to data & analytics strategy. 

Data & Analytics Centre of Excellence

• Lead, mentor and support analysts in the Vector Data & Analytics Centre of Excellence (COE).
• Provide leadership & guidance to COE analysts across projects & day to day support of existing & new platforms. Work with technology partners to ensure accuracy & availability of platforms & solutions.
• Drive & lead a culture of data communities with our citizen & business analysts across various functional teams. 
• Serve as an analytics domain expert: help the COE scope and prioritise projects, identify required infrastructure, maintain existing infrastructure.
• Be a thought partner to other departments and drive data-driven decision-making across Vector.

Design, Develop & Deliver Analytics Solutions to drive Insight into Action

• Build reports and dashboards that empower stakeholders to self-service data consumption, enabling them to access data and insights as needed. Use information to drive insights to improve business performance.
• Deeply understand users within the Vector ecosystem and their actions (end to end) and champion features to enhance user experience - reducing pain points for all stakeholders.
• Help develop data-driven products and services, such as client-facing analytics insights and personalised experiences.
• Be able to simplify and communicate complex topics to non-technical audiences.
• Assist in developing data-driven products and services, such as client-facing analytics insights and personalised experiences.
• Work with business analysts, data scientists and technology partners to support, maintain analytics solutions across various IT platforms & Data Sources.  Ensure relevance & adoption of analytics solutions through continuous improvement, accuracy & drive collaboration with business functions.
• Ensure that a project follows all aspects of the Vector Logistics Project process/methodology from initiation to closure - identify and raise issues that impact project quality, scope, timing, or cost leveraging Agile approaches where feasible.
• Ensure users can adapt to new technology and optimal use of software to improve efficiency and effectiveness through the managing of training and practical support.
• Ad-hoc data analysis

Data Governance, Security & Management

• Well-versed in data governance and management. Ability to guide executives based on industry best practices.
• Work with the executives and technology teams to ensure compliance in terms of PoPIA and GDPR.
• Act as an internal consultant to the Supply Chain Intelligence Executive to ensure information security adherence and compliance.
• Ensure Vector has all relevant policies with respect to Information security, Data governance, GDPR and PoPIA.

Location: Westville

Closing Date: 9th, March 2022