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Role Purpose

Gather, analyse and interpret data from various sources, extract insights in a clear, precise and actionable manner, using easily understandable representations of data for both technical and non-technical audiences.

Requirements

• 3-5 years experience as a data analyst or related field (essential)
• Experience in data analysis and visualisation tools (e.g. SQL, Qlikview, PowerBI etc.)

Formal qualifications

• 3-year degree in Mathematics, Economics, Computer Science, Information Management or Statistics
• On-the-job training / qualifications Applicable technology certification, Specific licensing or registration
• Verbal and written communication
• Interpersonal skills
• Analytical skills
• Report writing and problem solving
• Business acumen
• Data and statistical modelling
• Financial modelling
• Database development
• Data mining and segmentation techniques
• BI applications (may be specific to business area)
• Software Development Lifecycle
• SQL
• Advanced Excel
• Data visualisation
• Data analysis 
• Data extraction

Duties & Responsibilities

INTERNAL PROCESS

• Gather information from various sources, analyse results and interpret patterns and trends. Once data has been gathered and interpreted, report back what has been found in an easily accessible and accurate manner, which supports consistent and informed operational, tactical and strategic business decisions. Create detailed specifications for data sources, data flows, data transformations, data storage and reporting. Produce documentation such as source-to-target-maps, data dictionaries and data models. Interact and collaborate with technical and business stakeholders to identify data sources, find data definitions for master and meta data as well as formulate and implement solutions. Promote the use of existing enterprise and divisional data standards to enhance data quality, ensure constant compliance and adherence to data governance principles. Promote reusability, maintainability, reliability, and scalability in design and development of data solutions. Process live and confidential data according to specified guidelines. Evaluate changes and updates to source production systems that could impact reporting and eventually business decisions. Development and design of professional reports and dashboards to support various stakeholders within the company. Testing, debugging and reconciliation of data to source data to ensure data integrity. Ensure accuracy and integrity of data and its attribution to costs incurred by business. Communicate progress, including easily understandable representation of the data. Building models required for the business to guide business, including financial, decisions. Perform analysis for business to give them a better understanding of relevant data/trends/behaviour. Pro-active in suggesting for opportunities as well as making analytical observations on any aspect that would be beneficial to business.

CLIENT

• Provide authoritative expertise and advice to clients and stakeholders. Build and maintain relationships with clients and internal and external stakeholders. Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed Make recommendations to improve client service and fair treatment of clients within area of responsibility. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

• Develop and maintain productive and collaborative working relationships with peers and stakeholders. Positively influence and participate in change initiatives. Continuously develop own expertise in terms of professional, industry and legislation knowledge. Contribute to continuous innovation through the development, sharing and implementation of new ideas. Take ownership for driving career development.

FINANCE

• Identify opportunities to enhance cost effectiveness and increase operational efficiency. Manage financial and other company resources under your control with due respect. Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies

• Examining Information: Analyses and processes information; asks probing questions; strives to find solutions to problems.
• Interpreting Data: Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.
• Providing Insights: Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgments.
• Generating Ideas: Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.
• Articulating Information: Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
• Team Working: Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision making.
• Checking Things: Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Producing Output: Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi:tasking to produce output.
• Examining Information: Analyses and processes information; asks probing questions; strives to find solutions to problems.
• Interpreting Data: Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.
• Providing Insights: Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgments.
• Generating Ideas: Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.
• Articulating Information: Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
• Team Working: Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision-making.
• Checking Things: Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Producing Output: Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output.