DC Clerk at Clicks Group

Introduction

• Clicks is on the hunt for a dedicated DC Clerk to join our team. The successful candidate will play a key role in maintaining all Distribution Centre (DC) functions with a high level of organization, clear communication, and a hands-on approach to ensure effective and professional service delivery. If you’re detail-oriented, proactive, and committed to excellence, we want to hear from you!

Job description

Job Objectives:

• Assist with various projects, supporting project management activities across multiple initiatives.
• Develop Standard Operating Procedures (SOPs), learner guides, presentations, and assessments to support training and operational excellence.
• Conduct Fareye refresher training sessions to ensure ongoing compliance and knowledge updates.
• Perform daily compliance reporting, specifically tracking Fareye KPIs.
• Monitor live tracking on Fareye across different hubs, including driver performance and route adherence.
• Support live agents and chatbot assistants as the first point of contact for store queries.
• Deliver practical, on-the-floor training related to asset tracking processes.
• Configure and set up scanners to ensure operational readiness.
• Troubleshoot Fareye system issues to maintain smooth operations.
• Manage Master Data by setting up new stores and updating existing store information within the Fareye system.
• Drive continuous improvement initiatives leveraging the Fareye platform.
• Oversee asset management activities to maintain accurate tracking and control.
• Set up and monitor electric vehicle (EV) operations within the Fareye system.
• Perform Fareye administrative duties to support overall system effectiveness.

Minimum requirements

Knowledge:

• Understanding of logistics environment

Skills:

• Computer literacy
• Microsoft office suite
• Communication (verbal and written) skills
• Basic numeric skills
• Attention to detail
• Organizing skills

Experience Required:

• Essential: 1 year Administration experience
• Essential: 1 year within a distribution/logistics
• Desirable: Customer relations/suppliers
• Desirable: Experience on a warehouse management system

Education:

• Essential: Matric