Debtors Clerk - Benoni at RCL Foods

Job Description    
At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters!

RCL FOODS is on the hunt for a Debtors Clerk to join our Baking team in Benoni. The successful incumbent will be responsible to facilitate the achievement of customer collection targets, essential to the  profitability of the Company and manage overdue accounts, reduce the Company’s risk and minimize losses.

Minimum Requirements    

• Must reside in or around Benoni. 
• A relevant  Degree/Diploma in Finance. 
• Knowledge of SAP/SYSPRO would be advantageous. 
• Be proficient on Microsoft Outlook, Word, Excel. 

Duties & Responsibilities

Credit Control

• Generate and dispatch invoices or POD’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately, daily
• Clear all allocated cash in the General Ledger.
• Matching all debits and credits on the   ERP system.
• Run statements on the ERP system prior to agreed monthly deadlines and distribute to customers.
• Assist vansheet clerks on driver corrections
• To assist FM/Accountant with administrative duties
• Ensure that all adhoc duties are performed to the satisfaction of the FM.

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorizations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
• Process journals for the movement of driver payments.

Claim Processing

• Investigate pricing claims on the ERP system, print invoices and review deals on the system.
• Obtain authorization for valid deals on the prepared pricing cover sheet and distribute within the department.
• Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on the ERP system and that queries are finalised.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.
• Update and maintain the Chain Store tracker for claims and ensure the credit notes are processed accordingly. 

Sales Administration Function

• Maintain electronic and paper-based customer records and information.
• Verify pricing discounts with relevant account manager and implement.
• On a weekly basis, investigate Syspro order discrepancies and liaise with National Account Manager and Channel manager, and implement corrective action.
• Master Data – Ensure all supporting documentation is submitted and correctly completed for account creation.

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self- development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and client’s expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilising available training opportunities.
• Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.