Debtors Controller at Teraco

MAIN FUNCTIONS OF THE JOB

• To manage the debtors process in order to maximise working capital
• Understand client's terms as defined in their MSA
• Ensure the billing systems reflect accurate and up to date client contact information
• Communicate with clients regarding any outstanding items that are preventing invoices from being raised, like purchase orders
• Communicate with Sales, Operations and the Billing Controller to ensure Service Orders are billed as soon as possible
• Assist and resolve client queries and complaints
• Engage with clients to collect outstanding amounts
• Process cancellations and replacement Service Orders
• Prepare and send out annual increase letters to clients
• Prepare increases in the billing system and update all Service Orders
• Prepare monthly Remote Hands billing reports
• Prepare monthly Power Usage reports for clients
• Perform full recon of billing process to identify any errors or anomalies
• Review, identity and report any discrepancies or process weaknesses to management
• Monitor client remote hands tickets and prepare billing reports
• Prepare monthly journals for quarterly billing, accruals and unbilled revenue
• Update pipeline report to reflect current month's billing and churn
• Analyse monthly sales and prepare revenue figures for management accounts
• Prepare monthly reports including interconnects, power and customer sensitivity analysis
• Update monthly power usage reports
• Assist other finance staff and business with ad hoc queries
• Prompt response to and resolution of queries as per agreed OLAs
• Mentor junior staff
• Implement best practices, standards and procedures in all accounting functions and activities

QUALIFICATIONS AND EXPERIENCE

• Matric certificate
• Relevant financial degree or diploma
• Strong excel skills
• Knowledge of accounting principles and software
• Previous experience in a similar role