Dedicated Life Coach at Kaelo

Job Description

The purpose of this role is to support and empower members and their dependents reaching out for specialised coaching services.

KEY OUTCOMES

• Assessment of coaching need
• Provide coaching support in terms of life coaching, leadership coaching, parent coaching and career guidance.

Qualifications

REQUIRED

• Minimum of 3 years coaching experience

PREFERRED

• Experience in the EAP field or knowledge of the field is preferable

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

• NLP Life Coaching or equivalent qualification

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

• Proficient in relevant computer applications
• Required language proficiency
• Knowledge of customer service principles and practices
• Knowledge of call centre telephony and technology
• Good data entry and typing skills
• Knowledge of administration skills and processes

PREFERRED

• Additional Information
• Accountability
• Action orientated
• Strategic thinking and mind-set
• Collaborative
• Communication
• Business writing skills
• Manages complexity
• Problem-solving skills
• Creative thinking
• Decision
• Efficient and Effective mind-set
• Growth and development mindset
• Negotiating skills
• Planning and organisation
• Resilient and adaptive
• Resourceful
• Demonstrates self-awareness
• Self-development
• Systems thinking and connecting ability
• Purpose-driven
• Significance and values orientated