Delivery Specialist at Sabre Corporation

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. Sabre posted $3.2 billion in revenue in 2014 and employs approximately 10,000 people globally through its three business units – Sabre Travel Network, Sabre Airline Solutions and Sabre Hospitality Solutions.
Delivery Specialist

• Responsibility for customer conversion projects from planning to delivering
• Planning - identifying customer needs and resources needed to make it a successful transition
• Collaborate with customer, account team to meet project deliverables
• Collaborate with internal and external project team members to ensure full understanding and successful execution of each task
• Delivery
• Install and configure Sabre standard products
• Design customized training
• Execute in depth introductions and trainings to customers ambassadors
• Conduct onsite and/or virtual training for customers agents
• Support change management processes to help the adaption to a new system environment
• Customer onsite assistance with floorwalking in a day to day operations

Requirements-
Solid hands-on GDS experience;

• Proven experience in travel industry, including E2E workflow & common operations knowledge
• Good experience in customer implementations; project management experience is a plus
• Ability to connect with a variety of audiences at all levels within and outside Sabre
• Strong verbal communication and listening skills internal and external
• Creative individual with strong analytical and solution oriented skills
• Proficiency in creating and delivering formal training programs and presentations
• Functional and technical experience on customer facing functions primarily focused on technical troubleshooting and/or system support and/or analysis