Demand Creation Officer - North West at Right to Care

Description

Right to Care requires the services of a suitable qualified, well-motivated and results-driven candidate to be appointed in the above-mentioned vacant position based in Northwest (DR Kenneth Kaunda).

KEY PERFORMANCE AREAS

Programme Output

• Introduce the VMMC programme to communities and conduct profiling by means of various sources.
• Based on the results obtained from community profiling, allocate Social Mobilisers to various supported areas by means of GIS Mapping in order to ensure proper coverage of target/pivot populations.
• Coordinate and supervise demand creation activities performed by Social Mobilisers within various Right to Care-supported areas.
• Schedule demand creation activities (i.e. information sessions, talks, events, etc.). aimed at promoting VMMC in designated areas (i.e. door-to-door visits, events at taxi ranks, youth clubs, malls, etc.).
• Create appropriate demand creation training plans based on training needs analyses.
• Engage with clinical roving teams to create accurate and proper service delivery schedules.
• Obtain informed consent from clients by providing them with essential information as per the National Department of Health (NDoH) and PEPFAR VMMC/HTS guidelines.
• Provide age- and culturally appropriate group and individual counselling to clients within language of their understanding.
• Screen patients for Sexually Transmitted Infections (STIs) as per current STI guidelines and Tuberculosis (TB) by asking the four standard TB screening questions and refer patients accordingly.
• Ensure that the key elements of VMMC education are included in counselling sessions (i.e. risks, benefits, description of surgery, explanation of partial protective effect of VMMC procedure, VMMC being a permanent procedure, importance of knowing HIV status, and post-operative care).
• Conduct pre- and post-HIV counselling and testing as per most recent NDoH HTS guidelines.

Reporting

• Draft monthly plans for VMMC social mobilisation.
• Draft and submit weekly reports that outline activities completed and the number of leads.

Stakeholder Management

• Actively engage with community leaders and structures in communities surrounding VMMC facilities to promote VMMC services and to identify demand creation opportunities.
• Actively seek out opportunities for Social Mobilisers to participate in events and collaborate with organisations, government and/or schools for VMMC service delivery.

Staff Management

• Mentor Social Mobilisers by addressing their challenges and barriers that prohibit them from reaching their targets.
• Conduct weekly performance reviews of targets reached by Social Mobilisers.

Administration

• Work with Demand Creation Coordinator and Booking Agent to ensure that transport is arranged for clients.
• Submit weekly lead books to the Demand Creation Coordinator.
• Check the accuracy of demographic and contact details specified in lead books.
• Report the number of confirmed VMMC clients to the team leader of the roving teams at least a week prior to the procedure date.

Business Continuity

• Perform any other relevant and reasonable tasks which may be required from time to time.
• Fill in for other counsellors, Admin at sites as and when required by line management.
• Assist in collection and delivering of clients.

Requirements

Required Minimum Qualifications and Experience

• Matric (Grade 12) and a Certificate in Marketing and Communications.
• A valid South African driver’s license endorsed with a PrDP (Professional Driving Permit) is compulsory.
• Two years’ experience in organising and overseeing health promotion events, activities and projects at a community level in cultural-specific contexts.
• Excellent written and verbal communication in both English and local vernaculars.

 Desirable Qualifications and Experience 

• A Diploma in Marketing, Communications and/or Health Promotion.
• Three to five years’ experience in organising and overseeing Health Promotion events, activities and projects in various cultural-specific contexts.
• Excellent written and verbal communication in English and local vernaculars.