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  • Posted: Dec 15, 2025
    Deadline: Dec 16, 2025
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  • Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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    Demand Planner (OMNI)

    Introduction

    • An exciting opportunity has opened up within our OMNI Team for a Demand Planner, if you are a superstar in the making and are looking for an opportunity to grow within the ECommerce space, then this might be the opportunity for you!

    Job description

    Job Objectives:

    • To ensure the accurate and effective creation and management of statistical, promotional, event and total forecasts using provided systems and tools for all new and existing product ranges
    • To recognize and reconcile forecast exceptions to track and manage sales against forecast and validate forecast for OTB management
    • To determine causal factors impacting forecasts and respond appropriately, (weather, moving events, promotions etc.)
    • To ensure effective stakeholder management and engagement to determine trends, identify new products, evaluate risks and determine inventory and replenishment requirements
    • To generate and deliver accurate and timely management reports and maintain key metrics against goals to analyze forecast performance and ensure forecast accuracy and inventory optimisation
    • To effectively analyze post promotional and event data to determine opportunities, improve future forecasts, and act as necessary for inventory disposition
    • To effectively lead and prepare for the consensus forecast meetings with key stakeholders to enhance key insights and decisions taken
    • To ensure that the history data cleansing process is followed  to improve sales history
    • To ensure the effective execution of the range review process and decision-making to assist the Category Team in determining the optimal range
    • To look for opportunities to maximize sales potential and support the Category team to develop Category Operating Plans and other initiatives to achieve sales, margin and stock targets

    Minimum requirements

    Job Related Knowledge & Skills:

    • Causal factor determination and event-driven adjustments
    • Deep analytical skills
    • Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups
    • Business math acumen and analysis to comprehend financial information and reporting to make business decisions
    • Forecasting consumer trends and buying habits 9 – 24 months in the future
    • Complex decision making based on statistics, trends and opinions
    • Presentation skills with focus being on oral and written communication skills
    • Proficiency on MS Office Excel, Word, Outlook and Power Point, spreadsheets, databases
    • Complex Problem solving
    • Retail mathematical calculations (e.g. variance to last year, percent of total, turn, Open-to-Buy and sales per square foot)
    • Strong negotiating and influencing skills

    Job Experience

    • 3-5 years Strong planning and buying experience with solid understanding of financial and statistical analysis of both
    • 2-4 years experience with distributions requirement planning and other supply chain processes such as demand planning, production planning, scheduling and transportation
    • 1-2 years planning and executing projects involving multiple groups across an organization desirable

    Education

    • Bachelor’s Degree in Statistics, Math, Decision Science, Business, related area or equivalent experience

    Job Related Competencies

    • Deciding and Initiating Action
    • Persuading and Influencing
    • Presenting and Communicating Information
    • Analysing
    • Planning and Organising
    • Coping with Pressures and Setbacks 
    • Delivering results and meeting customer expectations

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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